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AT&T Remote Port Security Device user manual Troubleshooting

Models: Remote Port Security Device

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5-12Troubleshooting

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AT&T Remote Port Security Device user manual Troubleshooting

Contents

Communications AT&TDEFINITY System Remote Port Security Device User’s Manual1991 AT&T All Rights Reserved Printed in USA TRADEMARK NOTICEORDERING INFORMATION IMPORTANT SAFETY INSTRUCTIONS 150 mA maximum SAVE THESE INSTRUCTIONSInput rating 120 V AC +/- 10% 6HzFCC Notices Part 15, Subpart APart Contents 2 InstallationGetting Started 3 RPSD System Administration Device LEDs 5 TroubleshootingCables, Connectors, and Ports Table RPSD Key UsePage List of FiguresA-1Cables, Connectors, and Ports B-1RPSD Lock LEDs B-2RPSD Key LEDs List of Tables2-2Cables, Connectors, and Ports 3-1Access Failure Messages 4-1Access Failure Messages 5-1Access Failure Messages1 Getting Started Getting Started Getting StartedThe entire sequence occurs in less than 20 seconds RPSD Lock and Key Configuration Responsibilities AudienceIn This Document Typographical ConventionsBlock user RETURN 1-6 Getting Started Hotline or Other Service Call Numbers/Addresses2 Installation Installation Installation2-2 Installation Room Layout/Environment Power SupplyLocation of Administration Terminal or Printer RPSD Lock Hardware Components2-6 Installation RPSD Power Monitor AdapterBypass Connections ModemTelco Typical Wiring Scheme Bypass Wiring SchemePBXs Modems RPSD Lock or Key Administration TerminalRPSD Lock Administration Printer OtherRPSD Key RPSD KeyInstalling the RPSD Lock Hardware Installation Procedureson the circuit pack for System 75 and DEFINITY Generic Connecting the RPSD Lock to the CO Line Connecting the RPSD Lock to the PBX Modem RPSD Lock to Modem Connecting the RPSD Lock to the Administration Terminal or PrinterTo DTE SignalAux. Port, Terminal, and Printer Pinouts RPSDRPSD Lock to Administratlon Terminal or Printer Hardware Installation Procedures2-17 DB25 Connections From RPSD Lock or Key to Data Terminal Equipment Powering Up the RPSD Lock Installing the RPSD Key Power-Up Behavior of Initialized Key Connecting the RPSD Key to the TerminalConnecting the RPSD Key to the Modem Powering Up the RPSD KeyPower-Up Behavior of Uninitialized Key Testing an Uninitialized KeyFrom Cables, Connectors, and Ports TableCables, Connectors, and Ports Part2-24 Installation Aux. Port Settings Software ComponentsInitializing the RPSD Lock 2-26 Installation Initializing an RPSD KeyTest RPSD Lock Installation Test RPSD Lock Installation3 RPSD System Administration Time of Day Access RPSD System AdministrationSystem Activity Log Log ID 3-4 RPSD System Administration Single Point AdministrationEnable/Disable Block AT&T and Other Key Users Force Connect/DisconnectAuthorized Keys 3-6 RPSD System Administration A - Add User RPSD System Administrator Command SetSample Command and Response Without Optional Secret Key Sample Command and Response With Optional Secret Key3-8 RPSD System Administration u userid RETURN B - Block UserU - Unblock User b userid RETURNR - Remove User T - Test UserL - List User Table Permanent? Second Sample Command and ResponseUser ID Blocked?3-13 Third Sample Command and ResponseRPSD System Administrator Command Set The fields of this screen are explained in the first sample, aboveCR - Change Restriction starthhmm endhhmm dayno lr restrid RETURN LR - List Restrictions3-17 UR - User Restrictionsur fullorpartialuserid, restrids RETURN ur fullorpartialuserid, restrids, clearLH - Log History The fields of the Log History screen are AH - Access History FH - Failure History ST - Status Display LS - List Statistics FC - Force Connect RS - Reset Statistics3-25 FD - Force DisconnectD - Date Set d mm/dd/yy RETURNI - ID Set C - Clock SetSC - Set Communications Parameters Help Screens 3-28 RPSD System AdministrationSample Help Request and Help Response 4 RPSD Key Use RPSD Key Use Access Failure Messages Last Call Status Test4-2 RPSD Key Use RPSD Key User Command Set RPSD Key User Command SetU - Set User ID K - Set Secret Key4-4 RPSD Key Use N - Set Device Number L - List User Informationn number RETURN H - History Display c 8/14/90 131500 Time Changed OK D - Date SetC - Clock Set d 08/14/90 08/14/90 131413 Date Changed OK4-8 RPSD Key Use I - Set Log IDs RETURN S - Status DisplaySC - Set Communications Parameters 4-10 RPSD Key Usesc 1200,7E 08/14/90 134821 Comms Params Changed to 1200/7E W - Wipe Out The RPSD Key requests confirmation of the Wipe Out commandHelp Screens 5 Troubleshooting Troubleshooting Troubleshooting5-2 Troubleshooting Access Failure Messages Access Failure Messages5-4 Troubleshooting Check described in Testing the RPSD LockCheck described in Testing the RPSD Lock described in Testing the RPSD Lock in thisPage 5-6 Troubleshooting Built-in Diagnostics Testing the RPSD LockSelf Check Last Call Status Test5-8 Troubleshooting Modem Ring Test Hardware Replacement5-10 Troubleshooting Replacing the PBX ModemReplacing the Lock or Key Replacing the Lock or Key5-12 Troubleshooting Saving the Key Seed Value Saving the Key Seed ValueA Cables, Connectors, and Ports Table Cables, Connectors, and Ports Table B Device LEDs Front Panel LEDs RPSD LockFIGURE B-1 RPSD Lock LEDs AT&T DEFINITY RPSDRPSD Key Page Index I-2 Index