Troubleshooting and Diagnostics, Chapter | ADIC Scalar Series

Troubleshooting and Diagnostics

Chapter

6

Troubleshooting and Diagnostics

This Chapter …

❐contains some general suggestions to aid you in solving problems – should you ever run into them.

❐includes information on error codes and the built-in diagnostics.

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Image 57

ADIC Scalar Series manual Troubleshooting and Diagnostics, This Chapter …

Contents

I n s t a l l a t i o n a n d O p e r a t i n g G u i d e Scalar Series Copyright adic Copyright Notice Copyright 1995 adic Europe Copyright Notice Europe United States - FCC EMI/RFI ComplianceCanada - Department of Communications Shielded Cables according to EN DECLARATION OF CONFORMITY Blank Page Table of Contents viii What Happens When Door is Opened RISK OF ELECTRIC SHOCK DO NOT OPEN Safety Warnings Precautions Chapter The Scalar SeriesThis Chapter … The Scalar Scalar Series Models Features# Drives # Tape Slots DLT Drives OptionsDifferential SCSI Maximum Capacity and Sustained Transfer Rates The Scalar The Scalar Getting Started Checking the Accessories RequirementsUnpacking and Inspecting Prepare and Install the Data Cartridges Preparing the Library for InstallationWrite-Protect Switch Barcode Labels Install Cleaning Cartridge Optional Install Data CartridgesClose and Lock the Front Door Figure 4. DLT Cartridge Write-Protect Switch Drive SCSI ID Rotary Switches Setting the SCSI IDs Confirm and/or Install the SCSI Host Interface Power Off the ComputerBackup Software Preparing the Host Computer System steps you through the final phase of the installation process Connecting the Scalar Library Determining Your SCSI Configuration Installing SCSI Cables, Jumpers, and Terminators Configuration Legend The following table provides several examples of SCSI configurationsSCSI Configuration 1 - One SCSI Bus Connecting the Scalar SCSI Configuration 3 - Three SCSI Buses SCSI Configuration 2 - Two SCSI Buses SCSI Configuration 5 - Five SCSI Buses SCSI Configuration 4 - Four SCSI Buses Installing the Backup Software Powering on the System Equipment Description Front Panel Switches and Indicators Front of adic Scalar Library when equipped with MailboxEquipment Description Power LED Displays and IndicatorsDisplay LOCKED LED Drive SCSI ID Switches Drive SCSI I/O Connectors Rear Panel Switches and ConnectorsAC Power Connector Media Interchange Shelf Mailbox Off-Line Mode Menus Configuration Menu Buzzer ConfigurationMENU key Set SCSI ID Product Sign-OnOff-Line Time Initialize Scan Barcodes Initialize Map Slots Barcode Scanner Diagnostics Menu Serial Dnld Flash Mode Write Flash Memory Mode Equipment Description describes normal operation features of the Scalar Library Operation and Maintenanceprovides details on the media and drive head cleaning cartridge explains normal maintenance procedures Normal Operations Power Up ChecksGeneral Guidelines Opening the Front Door Drive Power-on Self-Test What Happens When Door is OpenedResuming Operation Indicator Displays and Actions Drive StatusDrive State The Tape in Use LED turns OFF. The Operate Handle LED Drive Operating Conditions Use the following table to determine each drive’s operating conditioncontinued on next page Label DLT Data Cartridge DLT Media On-Line Mode Using the Mailbox Scalar 458 onlyLoading a Cartridge into Scalar 458 Library Unloading a Cartridge from Scalar 458 Library Off-Line Mode Loading a Cartridge into DriveDiagnostic Menu Unloading a Cartridge from Drive Moving a Cartridge to/from the Storage Shelves Cleaning the Drive Head Normal MaintenanceCleaning Tape Figure 16. DLT Cleaning Tape Head Cleaning Procedure Cleaning Tape in Mailbox Scalar 458 only or Storage SlotManually Inserting the Cleaning Tape Causes of the Use Cleaning Tape Warning Cleaning the Enclosure Blank Page includes information on error codes and the built-in diagnostics Troubleshooting and Diagnostics Library and Drive Operational Problems Installation Problems Library Error Codes Environmental ConsiderationsTroubleshooting and Diagnostics When You Call adic Customer Assistance Diagnostics Menu AppendixThis Appendix … Diagnostics Menu Drive Type Event Counters Error CountersOperation Log Diagnostics Menu Firmware Revision Press ENTER to select the Servo Controller Position Picker at Slot Position Picker at Drv Position Picker at Mbox when Mailbox equipped Pick From Mailbox when Mailbox equipped Pick From SlotPick From Drive Place In Mailbox when Mailbox equipped Place In SlotPlace In Drive Map Slots Calibrate X and YTest Secondary Fan Close Drive Door Open Drive Door Glossary 62Glossary cartridge slot SCSI busterminator unload 64Glossary Specifications Drive Power ConsumptionLibrary Reliability Error Codes Scalar Series Error Codes Error Code ListingError Codes Code The jaws do not move at all Blank Page Index 72Index Index73 74Index