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ADIC Scalar Series manual Troubleshooting and Diagnostics, This Chapter …

Models: Scalar Series

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Troubleshooting and Diagnostics

Chapter

6

Troubleshooting and Diagnostics

This Chapter …

❐contains some general suggestions to aid you in solving problems – should you ever run into them.

❐includes information on error codes and the built-in diagnostics.

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ADIC Scalar Series manual Troubleshooting and Diagnostics, This Chapter …

Contents

I n s t a l l a t i o n a n d O p e r a t i n g G u i d e Scalar SeriesCopyright adic Copyright NoticeCopyright 1995 adic Europe Copyright Notice EuropeUnited States - FCC EMI/RFI ComplianceCanada - Department of Communications Shielded Cablesaccording to EN DECLARATION OF CONFORMITYBlank Page Table of Contents viii What Happens When Door is OpenedRISK OF ELECTRIC SHOCK DO NOT OPEN Safety WarningsPrecautions Chapter The Scalar SeriesThis Chapter … The Scalar Scalar Series Models Features# Drives # Tape SlotsDLT Drives OptionsDifferential SCSI Maximum Capacity and Sustained Transfer RatesThe Scalar The Scalar Blank PageGetting Started ChapterThis Chapter … Checking the Accessories RequirementsUnpacking and Inspecting Prepare and Install the Data Cartridges Preparing the Library for InstallationWrite-Protect Switch Barcode LabelsInstall Cleaning Cartridge Optional Install Data CartridgesClose and Lock the Front Door Figure 4. DLT Cartridge Write-Protect SwitchSetting the SCSI IDs Drive SCSI ID Rotary SwitchesGetting Started Confirm and/or Install the SCSI Host Interface Power Off the ComputerBackup Software Preparing the Host Computer Systemsteps you through the final phase of the installation process Connecting the Scalar LibraryChapter This Chapter …Determining Your SCSI Configuration Installing SCSI Cables, Jumpers, and TerminatorsConfiguration Legend The following table provides several examples of SCSI configurationsSCSI Configuration 1 - One SCSI Bus Connecting the ScalarSCSI Configuration 2 - Two SCSI Buses SCSI Configuration 3 - Three SCSI BusesConnecting the Scalar SCSI Configuration 4 - Four SCSI Buses SCSI Configuration 5 - Five SCSI BusesConnecting the Scalar Installing the Backup Software Powering on the SystemEquipment Description ChapterThis Chapter … Front Panel Switches and Indicators Front of adic Scalar Library when equipped with MailboxEquipment Description Power LED Displays and IndicatorsDisplay LOCKED LEDDrive SCSI ID Switches Drive SCSI I/O Connectors Rear Panel Switches and ConnectorsAC Power ConnectorEquipment Description Media Interchange Shelf MailboxEquipment Description Off-Line Mode MenusBuzzer Configuration Configuration MenuMENU key Equipment DescriptionSet SCSI ID Product Sign-OnOff-Line Time Initialize Map Slots Initialize Scan BarcodesEquipment Description Barcode Scanner Diagnostics MenuWrite Flash Memory Mode Serial Dnld Flash ModeEquipment Description Equipment Description Blank Pagedescribes normal operation features of the Scalar Library Operation and Maintenanceprovides details on the media and drive head cleaning cartridge explains normal maintenance proceduresNormal Operations Power Up ChecksGeneral Guidelines Opening the Front DoorDrive Power-on Self-Test What Happens When Door is OpenedResuming Operation Indicator Displays and Actions Drive StatusDrive State The Tape in Use LED turns OFF. The Operate Handle LEDOperation and Maintenance Drive Operating ConditionsUse the following table to determine each drive’s operating condition continued on next pageLabel Operation and MaintenanceDLT Media Operation and MaintenanceDLT Data Cartridge On-Line Mode Using the Mailbox Scalar 458 onlyLoading a Cartridge into Scalar 458 Library Unloading a Cartridge from Scalar 458 LibraryLoading a Cartridge into Drive Off-Line ModeDiagnostic Menu Operation and MaintenanceUnloading a Cartridge from Drive Operation and Maintenance Moving a Cartridge to/from the Storage ShelvesCleaning the Drive Head Normal MaintenanceCleaning Tape Figure 16. DLT Cleaning TapeCleaning Tape in Mailbox Scalar 458 only or Storage Slot Head Cleaning ProcedureManually Inserting the Cleaning Tape Operation and MaintenanceCauses of the Use Cleaning Tape Warning Operation and Maintenance Cleaning the EnclosureBlank Page Operation and Maintenanceincludes information on error codes and the built-in diagnostics Troubleshooting and DiagnosticsChapter This Chapter …Library and Drive Operational Problems Installation ProblemsLibrary Error Codes Environmental ConsiderationsTroubleshooting and Diagnostics When You Call adic Customer Assistance Diagnostics Menu AppendixThis Appendix … Diagnostics Menu Drive TypeEvent Counters Error CountersOperation Log Diagnostics MenuFirmware Revision Position Picker at Slot Diagnostics MenuPress ENTER to select the Servo Controller Position Picker at Drv Position Picker at Mbox when Mailbox equippedPick From Slot Pick From Mailbox when Mailbox equippedPick From Drive Diagnostics MenuPlace In Mailbox when Mailbox equipped Place In SlotPlace In Drive Calibrate X and Y Map SlotsTest Secondary Fan Diagnostics MenuClose Drive Door Open Drive DoorGlossary AppendixThis Appendix … 62Glossary cartridgeslot SCSI busterminator unload64Glossary Blank PageSpecifications AppendixThis Appendix … Drive Power ConsumptionLibrary ReliabilityError Codes AppendixThis Appendix … Scalar Series Error Codes Error Code ListingError Codes CodeThe jaws do not move at all Error CodesBlank Page Error CodesIndex 72Index Index73 74Index