AT&T Remote Port Security Device user manual Self Check, Last Call Status Test, Troubleshooting

Self Check

The Self Check tests the health of the RPSD Lock.

To perform the Self Check, dial the RMATS channel from a touch-tone telephone. When the call is answered, you hear a short tone (indicating a connection to the RPSD Lock). Press 1 ✱ on the telephone pad.

If the response is 3 quick tones, followed by the RPSD Lock disconnecting, the Lock is functioning properly. The Lock will also generate a status message similar to the following:

999 08/14/90 16:21:34 Remote Test 1 (Self Check) Completed OK

If the response is anything but 3 quick tones, the Lock is not functioning properly.

You should run the Modem Ring Test next no matter what the Lock’s response. In the case of a properly functioning Lock, the Modem Ring Test serves as a backup check on the Lock. In the case of a malfunctioning Lock, the Modem Ring Test will further diagnose the problem.

Last Call Status Test

The Last Call Status Test provides the call outcome for the last call attempt to the RPSD Lock. The test responds either with slow beeps, the number of which correspond to the nine status messages explained in Table 5-1,or 3 fast beeps, which means that the last call attempt was successful.

To perform the Last Call Status Test, dial the RMATS channel from a touch-tone telephone. When the call is answered, you will hear a tone indicating a connection to the RPSD Lock. Press 2 ✱ on the telephone pad.

As stated above, you will hear 3 fast beeps if the last call attempt was successful, or between one and nine slow beeps if the last call attempt was unsuccessful. Count the number of slow beeps. The number of slow beeps corresponds to the access failure message number. Table 5-1explains each of the nine access failure messages and the appropriate action to take.

The RPSD Lock also generates a status message similar to the following:

103 08/14/90 16:21:34 Remote Test 2 (Last Call Status) Completed OK

5-8Troubleshooting