Chapter 4. Troubleshooting

Sound problems

No sound can be heard from the speaker even when the volume is turned up.

•Make sure that:

-The Mute function is off.

-The combo audio jack is not used.

-The speaker is selected as the playback device.

Battery problems

Your computer shuts down before the battery status indicator shows empty. -or-

Your computer operates after the battery status indi- cator shows empty.

The computer does not operate with a fully charged battery.

•Discharge and recharge the battery.

•The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.

A hard disk drive problem

The hard disk drive does

• Make sure that the hard disk drive is included in the

not work.

Boot menu in the BIOS setup utility correctly.

OneKey Recovery system problems

Backup cannot be made.

Failure to restore the system partition to its factory default.

•You are not currently using a Windows operating system.

•There is not enough space to store the backed up data. You will need to free more hard disk space on your backup partition.

•The system partition, such as the partition size or the drive capacity has been modified.

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Lenovo 59387520 Troubleshooting Sound problems, Battery problems, Hard disk drive problem, OneKey Recovery system problems
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59387520 specifications

The Lenovo 59387520, also known as the ThinkPad L470, is a versatile laptop designed for business professionals and students alike. It combines robust performance, reliable durability, and advanced security features, making it a popular choice among users seeking efficiency and portability.

At the core of the ThinkPad L470, you'll find powerful processing capabilities. Equipped with Intel Core processors, it offers a smooth computing experience, whether you're running resource-intensive applications or multitasking with several programs open simultaneously. The laptop supports up to 32GB of RAM, ensuring that it can handle demanding workloads with ease, minimizing lags and interruptions.

One of the standout features of the L470 is its exceptional display options. The laptop offers a 14-inch Full HD IPS screen, delivering vibrant colors and wide viewing angles. This makes it perfect for presentations, video conferencing, or just enjoying multimedia content. The anti-glare coating allows for comfortable viewing in various lighting conditions, making it ideal for both indoor and outdoor use.

Security is a top priority for any business-oriented device, and the ThinkPad L470 does not disappoint. It comes with advanced security features such as a fingerprint reader and features a Trusted Platform Module (TPM) for enhanced data protection. Lenovo's ThinkShield security suite further strengthens the device's defense against potential cyber threats.

Durability is another critical aspect of the L470's design. ThinkPads are renowned for their robust build quality, and the L470 is no exception. It has undergone rigorous testing against military-grade specifications, ensuring that it can withstand the rigors of everyday use, including spills, drops, and extreme temperatures. This makes it a reliable companion for users often on the move.

Connectivity options are plentiful, featuring USB 3.0, USB-C, HDMI, and Ethernet ports, ensuring easy integration with various devices and peripherals. The laptop also supports dual-band Wi-Fi and Bluetooth, providing seamless wireless connectivity for usage in various environments.

Overall, the Lenovo 59387520 (ThinkPad L470) combines performance, durability, and security into a compact and lightweight design. It's an excellent choice for those who need a reliable machine that can handle everyday computing tasks while offering the necessary protection for sensitive data. With its blend of features, this laptop is well-positioned to meet the needs of today's mobile workforce.
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