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Lenovo 59395752, 59387570 „ Lenovo OneKey Recovery system, „ BIOS setup utility, Troubleshooting

Models: 59395752 59387570

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Chapter 4. Troubleshooting

Lenovo OneKey Recovery system

Where are the recovery discs?

Your computer did not come with recovery discs. Use the Lenovo OneKey Recovery system if you need to restore the system to its factory status.

What can I do if the back-up process fails?

If you can start the backup but it fails during the back-up process, try the following steps:

1Close all open programs, and then restart the back-up process.

2Check to see if the destination media is damaged. Select another path and then try again.

When do I need to restore the system to its factory status?

Use this feature when the operating system fails to start up. If there is critical data on the system partition, back it up before starting recovery.

BIOS setup utility

What is the BIOS setup utility?

The BIOS setup utility is ROM-based software. It communicates basic computer information and provides options for setting boot devices, security, hardware mode, and other preferences.

How can I start the BIOS setup utility?

To start the BIOS setup utility:

1Shut down the computer.

2Press the Novo button and then select BIOS Setup.

How can I change the boot mode?

There are two boot modes: UEFI and Legacy Support. To change the boot mode, start the BIOS setup utility and set boot mode to UEFI or Legacy Support on the boot menu.

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Lenovo 59395752 „ Lenovo OneKey Recovery system, „ BIOS setup utility, Troubleshooting, Where are the recovery discs?

Contents

User Guide Lenovo IdeaPad Flex 14/Flex 14D Flex 15/Flex 15DFirst Edition July Copyright Lenovo Regulatory NoticeChapter 3. Lenovo OneKey Recovery system ContentsChapter 1. Getting to know your computer Chapter 4. TroubleshootingPage „ Flex 14/Flex 14D Chapter 1. Getting to know your computerTop view c a c b d e i f gc a c „ Flex 15/Flex 15Db d e f g Chapter 1. Getting to know your computerd Display e Windows button on select models a Integrated camera b Wireless antennas c Built-in microphonef Touch pad g Touch pad buttons Flex 15/Flex 15D„ Using the keyboard Numeric keypad Flex 15/Flex 15DChapter 1. Getting to know your computer Chapter 1. Getting to know your computer „ HotkeysFlex 14/Flex 14D Function key combinationsFlex 15/Flex 15D Fn + PgDn Flex„ Positioning the display panel Notebook Mode Stand Mode Theater ModeChapter 1. Getting to know your computer Windows button Volume Up button Volume Down button Power button Chapter 1. Getting to know your computerNovo button c d e Left-side viewb Ventilation slots c RJ-45 portChapter 1. Getting to know your computer „ Connecting USB devices„ Software configuration „ Connecting network cables2 Insert the connector into the RJ-45 port b Chapter 1. Getting to know your computera b c Right-side viewe f g e USB portsInserting a memory card „ Using memory cards not suppliedRemoving a memory card Chapter 1. Getting to know your computerSymbol a Power indicator b Battery indicatorIndicator status Front viewBottom view b Battery packb c d e SpeakersChapter 2. Starting to use Windows Configuring the operating system for the first timeOperating system interfaces Start screenCharms and the charms bar Search charmChapter 2. Starting to use Windows Share charm Settings charmStart charm Devices charmPutting the computer to sleep or shutting it down „ Putting your computer to sleepChapter 2. Starting to use Windows 2 Select Power → Shut down „ Shutting down the computerChapter 2. Starting to use Windows Touch screen operation „ Multi-touch gesturesFrequently used gestures Tasks performedFrequently used gestures Chapter 2. Starting to use WindowsTasks performed Number of fingers usedFrequently used gestures Chapter 2. Starting to use WindowsTasks performed Number of fingers usedChapter 2. Starting to use Windows Connecting to a wireless networkChapter 2. Starting to use Windows Help and support2 Click System Backup Chapter 3. Lenovo OneKey Recovery system„ Backing up the system partition „ RestoringChapter 3. Lenovo OneKey Recovery system Frequently asked questions Chapter 4. Troubleshooting„ Drivers and preinstalled software What safety precautions should I follow when using my computer?„ BIOS setup utility „ Lenovo OneKey Recovery systemChapter 4. Troubleshooting Where are the recovery discs?„ Getting help When do I need to change the boot mode?How can I contact the customer support center? Chapter 4. TroubleshootingTroubleshooting Display problemsChapter 4. Troubleshooting Sleep problems BIOS password problemsChapter 4. Troubleshooting Are the operating system or programs installedChapter 4. Troubleshooting Sound problems Battery problemsA hard disk drive problem Chapter 4. Troubleshooting Other problems Trademarks en-US Rev. RB01