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Lenovo 59395752 manual Troubleshooting Sound problems, Battery problems, A hard disk drive problem

Models: 59395752 59387570

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Chapter 4. Troubleshooting

Sound problems

No sound can be heard from the speaker even when the volume is turned up.

•Make sure that:

-The mute function is off.

-The combo audio jack is not used.

-The speaker is selected as the playback device.

Battery problems

Your computer shuts down before the battery status indicator shows empty. -or-

Your computer operates after the battery status indi- cator shows empty.

The computer does not operate with a fully charged battery.

•Reset the battery gauge using Lenovo Energy Management. If the problem persists, replace with a new battery pack.

•The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.

A hard disk drive problem

The hard disk drive does	• In the Boot menu in the BIOS setup utility, make sure
not work.	that the hard disk drive is included in the EFI list.

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Lenovo 59395752, 59387570 manual Troubleshooting Sound problems, Battery problems, A hard disk drive problem

Contents

User Guide Lenovo IdeaPad Flex 14/Flex 14D Flex 15/Flex 15DFirst Edition July Copyright Lenovo Regulatory NoticeChapter 3. Lenovo OneKey Recovery system ContentsChapter 1. Getting to know your computer Chapter 4. TroubleshootingPage „ Flex 14/Flex 14D Chapter 1. Getting to know your computerTop view c a c b d e i f gc a c „ Flex 15/Flex 15Db d e f g Chapter 1. Getting to know your computerd Display e Windows button on select models a Integrated camera b Wireless antennas c Built-in microphonef Touch pad g Touch pad buttons Flex 15/Flex 15DNumeric keypad Flex 15/Flex 15D „ Using the keyboardChapter 1. Getting to know your computer Chapter 1. Getting to know your computer „ HotkeysFlex 14/Flex 14D Function key combinationsFlex 15/Flex 15D Fn + PgDn FlexStand Mode Theater Mode „ Positioning the display panel Notebook ModeChapter 1. Getting to know your computer Chapter 1. Getting to know your computer Windows button Volume Up button Volume Down button Power buttonNovo button c d e Left-side viewb Ventilation slots c RJ-45 portChapter 1. Getting to know your computer „ Connecting USB devices„ Software configuration „ Connecting network cables2 Insert the connector into the RJ-45 port b Chapter 1. Getting to know your computera b c Right-side viewe f g e USB portsInserting a memory card „ Using memory cards not suppliedRemoving a memory card Chapter 1. Getting to know your computerSymbol a Power indicator b Battery indicatorIndicator status Front viewBottom view b Battery packb c d e SpeakersChapter 2. Starting to use Windows Configuring the operating system for the first timeOperating system interfaces Start screenSearch charm Charms and the charms barChapter 2. Starting to use Windows Share charm Settings charmStart charm Devices charm„ Putting your computer to sleep Putting the computer to sleep or shutting it downChapter 2. Starting to use Windows „ Shutting down the computer 2 Select Power → Shut downChapter 2. Starting to use Windows Touch screen operation „ Multi-touch gesturesFrequently used gestures Tasks performedFrequently used gestures Chapter 2. Starting to use WindowsTasks performed Number of fingers usedFrequently used gestures Chapter 2. Starting to use WindowsTasks performed Number of fingers usedChapter 2. Starting to use Windows Connecting to a wireless networkChapter 2. Starting to use Windows Help and support2 Click System Backup Chapter 3. Lenovo OneKey Recovery system„ Backing up the system partition „ RestoringChapter 3. Lenovo OneKey Recovery system Frequently asked questions Chapter 4. Troubleshooting„ Drivers and preinstalled software What safety precautions should I follow when using my computer?„ BIOS setup utility „ Lenovo OneKey Recovery systemChapter 4. Troubleshooting Where are the recovery discs?„ Getting help When do I need to change the boot mode?How can I contact the customer support center? Chapter 4. TroubleshootingDisplay problems TroubleshootingChapter 4. Troubleshooting Sleep problems BIOS password problemsChapter 4. Troubleshooting Are the operating system or programs installedBattery problems Chapter 4. Troubleshooting Sound problemsA hard disk drive problem Chapter 4. Troubleshooting Other problems Trademarks en-US Rev. RB01