vTo rescue files from your hard disk or from a backup, click Rescue files in the Rescue and Recovery menu; then, follow the instructions on the screen.
vTo restore your hard disk from a Rescue and Recovery backup or to restore your hard drive to the factory contents, click Restore your system in the Rescue and Recovery menu; then, follow the instructions on the screen.
Note: After restoring your hard disk to the original factory content, you might have to reinstall some software or drivers. Refer to the following notes for more information.
vFor information about other features of the Rescue and Recovery workspace, click Help.
Notes:
1.After restoring a hard disk to the original factory contents you might have to reinstall device drivers for some devices. See “Recovering or installing device drivers” on page 42.
2.Some computers come with Microsoft Office or Microsoft Works preinstalled. If you need to recover or reinstall your Microsoft Office or Microsoft Works applications, you must use the Microsoft Office CD or Microsoft Works CD. These CDs are provided only with computers that come with Microsoft Office or Microsoft Works preinstalled.
Solving recovery problems
If you are unable to access the Rescue and Recovery workspace or the Windows environment, you can:
vUse your rescue media (CD, DVD, or USB hard disk) to gain access to the Rescue and Recovery workspace. See “Creating and using rescue media” for details.
vUse a Recovery Repair diskette to repair the Rescue and Recovery workspace or repair a file needed to enter the Windows environment. See “Creating and using a Recovery Repair diskette” on page 41 for details.
vIf your intent is to restore the contents of the hard disk to its original factory state, you can use a set of Product Recovery discs. See “Creating and using product recovery discs” on page 37.
It is important to create a Recovery Repair diskette, rescue media, and a set of Product Recovery discs as soon as possible and store them in a safe place as a precautionary measure.
If you are unable to access the Rescue and Recovery workspace or the Windows environment from rescue media, a Recovery Repair diskette, or a set of Product Recovery CDs, you might not have the rescue device, CD drive, DVD drive or USB hard disk drive defined as a startup device in the BIOS startup sequence. See “Setting a rescue device in the startup sequence” on page 42 for more information.
Creating and using rescue media
Rescue media such as a CD or USB hard disk drive enables you to recover from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk.
Note: The rescue disc, the first disc of the Product Recovery discs and the backup discs are startable (bootable). They can be started in any type of CD or DVD drive except for a
40User Guide
