Manuals / Lenovo / Computer Equipment / Personal Computer

Lenovo 8813, 8796, 8808, 8800 Using the documentation and diagnostic programs, Calling for service

Models: 8010 8792 8804 8800 8808 8796 8813

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Using the documentation and diagnostic programs

Many computer problems can be solved without outside assistance. If you experience a problem with your computer, see Chapter 7, “Troubleshooting and diagnostics,” on page 53. For information on additional resources to help you troubleshoot your computer problem, see “Information resources” on page 59.

If you suspect a software problem, see the documentation, including README files and online help, that comes with the operating system or application program.

Most computers come with a set of diagnostic programs that you can use to help you identify hardware problems. For instructions on using the diagnostic programs, see “Diagnostic programs” on page 54.

The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. Lenovo maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.lenovo.com/support/ and follow the instructions.

Calling for service

If you have tried to correct the problem yourself and still need help, during the warranty period you can get help and information by telephone through the Customer Support Center. The following services are available during the warranty period:

vProblem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.

vHardware repair - If the problem is determined to be caused by hardware under warranty, trained service personnel are available to provide the applicable level of service.

vEngineering Change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware.

Note: The following items are not covered:

vReplacement or use of parts not manufactured for or by Lenovo or nonwarranted Lenovo parts

vIdentification of software problem sources

vConfiguration of BIOS as part of an installation or upgrade

vChanges, modifications, or upgrades to device drivers

vInstallation and maintenance of network operating systems (NOS)

vInstallation and maintenance of application programs

Refer to the warranty and safety information that is provided with your computer for a full explanation of warranty terms. Be sure to retain your proof of purchase to obtain warranty service.

For a list of service and support phone numbers for your country or region, go to http://www.lenovo.com/support/ and click Support phone list or refer to the warranty and safety information provided with your computer.

Chapter 8. Getting information, help, and service 61

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Lenovo 8813, 8796, 8808, 8800, 8804, 8792, 8010 manual Using the documentation and diagnostic programs, Calling for service
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8010, 8792, 8804, 8800, 8808 specifications

Lenovo has consistently been at the forefront of innovation and quality in the technology industry. Among its diverse range of products, the models 8796, 8813, 8808, 8792, and 8800 stand out for their unique features and specifications that cater to the varying needs of consumers.

The Lenovo 8796 model is known for its robust performance and reliability. It often features powerful processors paired with ample RAM, making it ideal for multitasking and demanding applications. The 8796’s display typically boasts vibrant colors and sharp resolution, enhancing the overall user experience whether for work or entertainment. Additionally, its extensive connectivity options allow for versatile use, accommodating a variety of peripherals.

Next, the Lenovo 8813 model is recognized for its sleek design and portability. Targeted towards professionals on the go, it provides a lightweight chassis without compromising performance. What sets the 8813 apart is its long battery life, enabling users to work for extended periods without needing to recharge. The inclusion of advanced security features ensures that sensitive data remains protected, making it a valuable choice for corporate users.

The Lenovo 8808 model emphasizes multimedia capabilities, featuring enhanced audio systems and high-resolution displays for a superior entertainment experience. Whether it’s gaming or streaming movies, the 8808 delivers on performance and quality. It also incorporates top-tier graphics options for graphics-intensive tasks, appealing to both gamers and creative professionals.

Moving on to the Lenovo 8792, this model is tailored for education and everyday tasks. Its affordability does not compromise quality, making it a popular choice among students and families. The 8792 typically includes user-friendly features and applications, promoting accessibility and efficiency for various tasks, from basic computing needs to online learning.

Finally, the Lenovo 8800 model combines business functionality with impressive specs. This device often features a durable build quality, catering to users requiring a reliable workhorse. Enhanced collaboration tools allow for seamless communication and teamwork, reflecting Lenovo’s commitment to supporting business environments.

Each of these Lenovo models showcases unique characteristics that appeal to different user demographics, making them excellent choices in their respective categories. With cutting-edge technology and thoughtful design, Lenovo continues to meet and exceed the expectations of its customers worldwide.