Chapter 9. Troubleshooting computer problems

This chapter provides information on what to do if you experience a problem with your computer.

Notice for users in U.S.A

If your product is not working correctly, DO NOT RETURN IT TO THE STORE.

For technical assistance, contact a Lenovo support specialist 24 hours a day by calling toll free 1-877-4 LENOVO (1-877-453-6686).

Additionally, you can find support information and updates on the Lenovo Web site located at http://support.lenovo.com.

Troubleshooting

To make sure that your computer has the features that are introduced in the following sections, consult the online help or the list shipped with your computer.

Battery and power problems

This topic contains instructions on troubleshooting battery and power problems.

Battery problems

Print these instructions now and keep it with your computer for reference later.

The battery pack cannot be fully charged in the standard charge time when the computer is powered off.

The battery pack might be over-discharged. Do the following:

1.Turn off the computer.

2.Make sure that the over-discharged battery pack is in the computer.

3.Connect the ac power adapter to the computer and let it charge.

If a quick charger is available, use it to charge the over-discharged battery pack.

If the battery pack cannot be fully charged in 24 hours, use a new battery pack.

Your computer shuts down before the battery status indicator shows empty, or your computer operates after the battery status indicator shows empty.

Discharge and recharge the battery pack.

The operating time for a fully charged battery pack is short.

Discharge and recharge the battery pack. If your battery operating time is still short, use a new battery pack.

The computer does not operate with a fully charged battery pack.

The surge protector in the battery pack might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.

© Copyright Lenovo 2012

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Lenovo B485 manual Troubleshooting computer problems, Battery and power problems, Battery problems

B485 specifications

The Lenovo B485 is a versatile and reliable laptop, designed primarily for business professionals and students alike. With its sleek design and impressive specifications, it offers a good balance of performance and affordability. This laptop is ideal for users looking for functionality without breaking the bank.

One of the standout features of the Lenovo B485 is its AMD A-Series processor, which provides robust performance that easily handles everyday tasks such as web browsing, document editing, and multimedia consumption. The integration of the AMD Radeon graphics further enhances the visual experience, enabling users to enjoy videos and games without compromising on quality.

The B485 comes equipped with a 14-inch HD display, offering vibrant colors and sharp images. This size strikes an excellent balance between portability and usability, making it easy to carry around yet spacious enough for productive work. The anti-glare technology ensures that users can work comfortably in various lighting conditions without experiencing eye strain.

In terms of memory and storage, the Lenovo B485 offers configurations that include up to 8GB of RAM and a choice of HDD or SSD storage options. This versatility allows users to customize their device according to their needs, ensuring smooth multi-tasking and ample storage for files, documents, and media.

Connectivity is a key feature of the B485, with multiple USB ports, HDMI output, and Ethernet ports available, enabling quick and reliable connections to a variety of peripherals and networks. The presence of Wi-Fi and Bluetooth technologies ensures seamless wireless connectivity, making it easy to stay connected on the go.

The Lenovo B485 also prioritizes security with features such as a fingerprint reader and a physical webcam shutter, giving users peace of mind regarding their data and privacy. The long battery life is another notable characteristic, allowing users to work unplugged for extended periods without needing frequent recharges, enhancing productivity in various settings.

In conclusion, the Lenovo B485 embodies a practical choice for individuals seeking a dependable laptop packed with essential features. Its combination of performance, connectivity, and security makes it a suitable option for anyone in need of a reliable computer for their daily tasks.