Chapter 3. General checkout

This chapter presents following information:

“What to do first” on page 29

“Checkout guide” on page 30

“Diagnostics using PC-Doctor for DOS” on page 30

“Lenovo ThinkVantage Toolbox” on page 33

“FRU tests” on page 33

“Power system checkout” on page 34

The descriptions in this chapter apply to any ThinkPad model that supports the PC-Doctor®for DOS diagnostics program. Some descriptions might not apply to your particular computer.

Before you go to the checkout guide, be sure to read the following important notes.

Important notes:

Only certified trained personnel should service the computer.

Before replacing any FRU, read the entire page on removing and replacing FRUs.

When you replace FRUs, use new nylon-coated screws.

Be extremely careful during such write operations as copying, saving, or formatting. Drives in the computer that you are servicing sequence might have been altered. If you select an incorrect drive, data or programs might be overwritten.

Replace a FRU only with another FRU of the correct model. When you replace a FRU, make sure that the model of the machine and the FRU part number are correct by referring to the FRU parts list.

A FRU should not be replaced because of a single, unreproducible failure. Single failures can occur for a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. Consider replacing a FRU only when a problem recurs. If you suspect that a FRU is defective, clear the error log and run the test again. If the error does not recur, do not replace the FRU.

Be careful not to replace a nondefective FRU.

What to do first

When you do return a FRU, you must include the following information in the parts exchange form or parts return form that you attach to it:

1.Name and phone number of service technician

2.Date of service

3.Date on which the machine failed

4.Date of purchase

5.Failure symptoms, error codes appearing on the display, and beep symptoms

6.Procedure index and page number in which the failing FRU was detected

7.Failing FRU name and part number

8.Machine type, model number, and serial number

9.Customer's name and address

Note: During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by the customer. Following is a list of some common items that are not covered under warranty and some symptoms that might indicate that the system was subjected to stress beyond normal use.

Before checking problems with the computer, determine whether the damage is covered under the warranty by referring to the following list:

The following are not covered under warranty:

• LCD panel cracked from the application of excessive force or from being dropped

© Copyright Lenovo 2011

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Lenovo L420, L421, L520 manual General checkout, What to do first

L420, L520, L421 specifications

The Lenovo L421, L520, and L420 are part of Lenovo's ThinkPad series, which is known for its reliability, durability, and performance. These models are designed primarily for business professionals and students, providing a blend of functionality and portability tailored for everyday computing.

The Lenovo L421 is equipped with the second-generation Intel Core processors, which enhance its performance and efficiency. It features a 14-inch LED backlit display, offering sharp visuals and sufficient screen real estate for multitasking. The L421 also sports a spill-resistant keyboard, ensuring that accidental spills do not affect the device's functionality. This model supports up to 8GB of RAM and incorporates various connectivity options, including USB 3.0 ports, HDMI, and an SD card reader, which makes it versatile for various peripherals.

The L520 is another solid offering from Lenovo, featuring a slightly larger 15.6-inch display for increased productivity. It shares many characteristics with the L421, such as the use of Intel’s second-generation processors. The L520 also emphasizes security with features like a fingerprint reader and a Trusted Platform Module (TPM) for data encryption, appealing to businesses that require stringent security measures. Its ExpressCard and docking station compatibility add flexibility, allowing users to tailor their setups according to their needs.

The L420, like its siblings, comes with an emphasis on performance and utility. With a 14-inch HD display, it offers vibrant visuals. The L420 also benefits from Lenovo's legendary keyboard design, which ensures a comfortable typing experience. This model is geared for users who require a balance between performance and portability without compromising on essential features. The same Intel Core processors and security features are incorporated, ensuring a reliable experience for professional applications.

All three models feature Lenovo's innovative Power Management technology, which optimizes battery life, allowing users to work longer hours without needing to recharge. Additionally, they are built with robust materials that ensure longevity, making them suitable for both office and on-the-go environments.

Overall, the Lenovo L421, L420, and L520 exemplify the ThinkPad series' commitment to performance, security, and durability, making them excellent choices for anyone looking for reliable laptops for professional use.