•If an adapter or a device consists of more than one FRU, any of the FRUs may be the cause of the error. Before replacing the adapter or device, remove the FRUs, one by one, to see if the symptoms change. Replace only the FRU that changed the symptoms.

Attention: The setup configuration on the computer you are servicing may have been customized. Running Automatic Configuration may alter the settings. Note the current configuration settings (using the View Configuration option); then, when service has been completed, verify that those settings remain in effect.

Strategy for replacing a hard disk drive

Always try to run a low-level format before replacing a hard disk drive. This will cause all customer data on the hard disk to be lost. Be sure that the customer has a current backup of the data before doing this task.

Attention: The drive startup sequence in the computer you are servicing may have been changed. Be extremely careful during write operations such as copying, saving, or formatting. If you select an incorrect drive, data or programs can be overwritten.

Important notice for replacing a system board

Some components mounted on a system board are very sensitive. Improper handling of a system board can cause damage to those components, and may cause a system malfunction.

Attention: When handling a system board:

•Do not drop a system board or apply any excessive force to it.

•Avoid rough handling of any kind.

•Avoid bending a system board and hard pushing to prevent cracking at each BGA (Ball Grid Array) chipset.

How to use error message

Use the error codes displayed on the screen to diagnose failures. If more than one error code is displayed, begin the diagnosis with the first error code. Whatever causes the first error code may also cause false error codes. If no error code is displayed, see whether the error symptom is listed in the Symptom-to-FRU Index for the computer you are servicing.

Strategy for replacing FRUs for CTO, CMV, and GAV

Product definition

Dynamic Configure To Order (CTO)

This provides the ability for a customer to configure an IBM® or a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label, Product Entitlement Warehouse (PEW), eSupport, and the HMM will load these products as the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO).

Custom Model Variant (CMV)

This is a unique configuration that has been negotiated between IBM or Lenovo and the customer. A unique 4-digit MT and 3-digit model is provided to the customer to place orders (Example: 1829-W15). A CMV

is a special bid offering. Therefore, it is NOT generally announced.

•The MTM portion of the machine label is the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO). The PRODUCT ID portion of the machine label is the 4-digit MT and 3-digit CMV model (Example: 1829-W15).

•The PEW record is the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO).

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Lenovo L420, L421, L520 manual Strategy for replacing a hard disk drive, Important notice for replacing a system board
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L420, L520, L421 specifications

The Lenovo L421, L520, and L420 are part of Lenovo's ThinkPad series, which is known for its reliability, durability, and performance. These models are designed primarily for business professionals and students, providing a blend of functionality and portability tailored for everyday computing.

The Lenovo L421 is equipped with the second-generation Intel Core processors, which enhance its performance and efficiency. It features a 14-inch LED backlit display, offering sharp visuals and sufficient screen real estate for multitasking. The L421 also sports a spill-resistant keyboard, ensuring that accidental spills do not affect the device's functionality. This model supports up to 8GB of RAM and incorporates various connectivity options, including USB 3.0 ports, HDMI, and an SD card reader, which makes it versatile for various peripherals.

The L520 is another solid offering from Lenovo, featuring a slightly larger 15.6-inch display for increased productivity. It shares many characteristics with the L421, such as the use of Intel’s second-generation processors. The L520 also emphasizes security with features like a fingerprint reader and a Trusted Platform Module (TPM) for data encryption, appealing to businesses that require stringent security measures. Its ExpressCard and docking station compatibility add flexibility, allowing users to tailor their setups according to their needs.

The L420, like its siblings, comes with an emphasis on performance and utility. With a 14-inch HD display, it offers vibrant visuals. The L420 also benefits from Lenovo's legendary keyboard design, which ensures a comfortable typing experience. This model is geared for users who require a balance between performance and portability without compromising on essential features. The same Intel Core processors and security features are incorporated, ensuring a reliable experience for professional applications.

All three models feature Lenovo's innovative Power Management technology, which optimizes battery life, allowing users to work longer hours without needing to recharge. Additionally, they are built with robust materials that ensure longevity, making them suitable for both office and on-the-go environments.

Overall, the Lenovo L421, L420, and L520 exemplify the ThinkPad series' commitment to performance, security, and durability, making them excellent choices for anyone looking for reliable laptops for professional use.
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