Note: There are two modes for the HDP: User only and Master + User. The Master + User mode requires two HDPs; the system administrator enters both in the same operation. The system administrator then provides the user HDP to the system user.

Attention: If the user HDP has been forgotten, check whether a master HDP has been set. If it has, it can be used for access to the hard disk drive. If no master HDP is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.

For how to remove the POP, see “How to remove the hard-disk password” on page 59.

Supervisor password

A supervisor password (SVP) protects the system information stored in the BIOS Setup Utility. The user must enter the SVP in order to get access to the BIOS Setup Utility and change the system configuration.

Attention: If the SVP has been forgotten and cannot be made available to the service technician, there is no service procedure to reset the password. The system board must be replaced for a scheduled fee.

How to remove the power-on password

To remove a POP that you have forgotten, do the following:

(A) If no SVP has been set:

1.Turn off the computer.

2.Remove the battery pack.

For how to remove the battery pack, see “1010 Battery pack” on page 84.

3.Remove the backup battery.

For how to remove the backup battery, see “1090 Backup battery” on page 99.

4.Turn on the computer and wait until the POST ends.

After the POST ends, the password prompt does not appear. The POP has been removed.

5.Reinstall the backup battery and the battery pack.

(B) If an SVP has been set and is known by the service technician:

1.Turn on the computer.

2.When the ThinkPad logo comes up, immediately press F1 to enter BIOS Setup Utility.

For models supporting the Passphrase function, press F1 while the POP icon is appearing on the screen; then enter the POP. For the other models, enter the POP.

Note: To check whether the ThinkPad Notebook you are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to Security --> Password. If the Using Passphrase item is displayed in the menu, this function is available on the ThinkPad Notebook.

3.Select Security, using the cursor directional keys to move down the menu.

4.Select Password.

58ThinkPad R500 Hardware Maintenance Manual

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Lenovo R500 manual Supervisor password, How to remove the power-on password
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R500 specifications

The Lenovo R500 is a versatile laptop that has gained popularity for its impressive blend of performance, build quality, and affordability. Designed primarily for business professionals and students, the R500 series has various features and technologies that cater to a range of computing needs.

At the heart of the Lenovo R500 is its robust processing power. Equipped with the latest Intel Core processors, this laptop ensures smooth multitasking and efficient performance, whether you're running resource-intensive applications or managing multiple browser tabs. The R500 also comes configured with ample RAM, allowing users to run several applications simultaneously without any lag, which is particularly beneficial for productivity-focused tasks.

The display quality of the Lenovo R500 is noteworthy, featuring an anti-glare screen that is easy on the eyes in various lighting conditions. With a resolution that supports vivid colors and sharp visuals, it is ideal for presentations and media consumption alike. The laptop's graphics are handled by integrated Intel HD graphics, providing sufficient performance for everyday tasks and casual gaming.

One of the standout characteristics of the R500 is its build quality. Lenovo has always been known for its durable designs, and the R500 is no exception. It is built to withstand the rigors of daily use, making it an excellent choice for users who travel frequently. The keyboard is ergonomically designed, providing a comfortable typing experience, and features spill-resistant technology to protect against accidents.

In terms of connectivity, the Lenovo R500 is equipped with multiple ports, including USB 3.0, HDMI, and Ethernet, allowing for easy connection to external devices and networks. Additionally, it boasts integrated Wi-Fi and Bluetooth technology, ensuring users can stay connected anytime, anywhere.

Battery life is another crucial aspect of the R500, with the device offering extended usage on a single charge. This feature is particularly appealing for those who need to work on the go without being tethered to a power outlet.

Overall, the Lenovo R500 is a well-rounded laptop that combines essential features, reliable performance, and a sturdy design. It caters effectively to users seeking a dependable device for tasks ranging from office work to casual entertainment, making it a smart choice in its price range. Whether in a corporate setting or in a classroom, the R500 provides the versatility required for modern computing needs.
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