Strategy for replacing FRUs for CTO, CMV, and GAV

Product definition

Dynamic Configure To Order (CTO)

This provides the ability for a customer to configure an IBM® or a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label, Product Entitlement Warehouse (PEW), eSupport, and the HMM will load these products as the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO).

Custom Model Variant (CMV)

This is a unique configuration that has been negotiated between IBM or Lenovo and the customer. A unique 4-digit MT and 3-digit model is provided to the customer to place orders (Example: 1829-W15). A CMV is a special bid offering. Therefore, it is NOT generally announced.

vThe MTM portion of the machine label is the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO). The PRODUCT ID portion of the machine label is the 4-digit MT and 3-digit CMV model (Example: 1829-W15).

vThe PEW record is the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO).

veSupport will show both the CTO and CMV machine type models (Example: 1829-CTO and 1829-W15 will be found on the eSupport site.)

vThe HMM will have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). Again, CMVs are custom models and are not found in the HMM.

General Announce Variant (GAV)

This is a standard model (fixed configuration). GAVs are announced and offered to all customers. The MTM portion of the machine label is a 4-digit MT and 3-digit model, where model = a “fixed part number”, not “CTO” (Example: 1829-F1U). Also, PEW, eSupport, and the HMM will list these products under the same fixed model number.

FRU identification for CTO, CMV, and GAV products

There are three information resources to identify which FRUs are used to support CTO, CMV, and GAV products. These sources are PEW, eSupport, and the HMM.

Using PEW

vPEW is the primary source for identifying FRU part numbers and FRU descriptions for the key commodities for CTO, CMV and GAV products at a MT - serial number level. An example of key commodities are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory.

vRemember, all CTO and CMV products are loaded in PEW under the 4-digit MT and 3-digit model, where model = “CTO” (Example: 1829-CTO). GAVs are loaded in PEW under the 4-digit MT and 3-digit model, where model = a “fixed part number”, not “CTO” (Example: 1829-F1U).

vPEW can be accessed at the following Web site: http://www.lenovo.com/support/site.wss/document.do?lndocid=LOOK-WARNTYSelect Warranty lookup. Input the MT and the Serial number and the list of key commodities will be returned in the PEW record under COMPONENT INFORMATION.

Important service information

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Lenovo R500 manual FRU identification for CTO, CMV, and GAV products, Dynamic Configure To Order CTO
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R500 specifications

The Lenovo R500 is a versatile laptop that has gained popularity for its impressive blend of performance, build quality, and affordability. Designed primarily for business professionals and students, the R500 series has various features and technologies that cater to a range of computing needs.

At the heart of the Lenovo R500 is its robust processing power. Equipped with the latest Intel Core processors, this laptop ensures smooth multitasking and efficient performance, whether you're running resource-intensive applications or managing multiple browser tabs. The R500 also comes configured with ample RAM, allowing users to run several applications simultaneously without any lag, which is particularly beneficial for productivity-focused tasks.

The display quality of the Lenovo R500 is noteworthy, featuring an anti-glare screen that is easy on the eyes in various lighting conditions. With a resolution that supports vivid colors and sharp visuals, it is ideal for presentations and media consumption alike. The laptop's graphics are handled by integrated Intel HD graphics, providing sufficient performance for everyday tasks and casual gaming.

One of the standout characteristics of the R500 is its build quality. Lenovo has always been known for its durable designs, and the R500 is no exception. It is built to withstand the rigors of daily use, making it an excellent choice for users who travel frequently. The keyboard is ergonomically designed, providing a comfortable typing experience, and features spill-resistant technology to protect against accidents.

In terms of connectivity, the Lenovo R500 is equipped with multiple ports, including USB 3.0, HDMI, and Ethernet, allowing for easy connection to external devices and networks. Additionally, it boasts integrated Wi-Fi and Bluetooth technology, ensuring users can stay connected anytime, anywhere.

Battery life is another crucial aspect of the R500, with the device offering extended usage on a single charge. This feature is particularly appealing for those who need to work on the go without being tethered to a power outlet.

Overall, the Lenovo R500 is a well-rounded laptop that combines essential features, reliable performance, and a sturdy design. It caters effectively to users seeking a dependable device for tasks ranging from office work to casual entertainment, making it a smart choice in its price range. Whether in a corporate setting or in a classroom, the R500 provides the versatility required for modern computing needs.
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