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Lenovo S10-3T Troubleshooting Startup problem, OneKey Rescue system problems, Other problems

Models: S10-3T

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Chapter 5. Troubleshooting

A startup problem

The Microsoft® Windows	• Use the OneKey Rescue system to help solve or
operating system does not	identify your problem. For details on the OneKey
start.	Rescue system, see “Chapter 4. OneKey Rescue
	system” on page 44.

OneKey Rescue system problems

Backup cannot be made.	• You are not currently using a Windows operating
	system.
	• There is not enough space to store the backed up
	data. You will need to free more hard disk space on
	your system partition (C drive).
Fail to restore system	• The system partition, such as the partition size or the
partition to factory default.	drive capacity of C, has been modified.

Other problems

The computer does not	• To turn off your computer, press and hold the power
respond.	button for 4 seconds or more. If the computer still does
	not respond, remove the AC adapter and the battery.

• Your computer might lock when it enters sleep mode during a communication operation.

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Lenovo S10-3T manual Troubleshooting Startup problem, OneKey Rescue system problems, Other problems

Contents

Lenovo IdeaPad S10-3t First Edition November Copyright Lenovo Dear user Explanation of hard disk capacity Page Page Contents Appendix C. Lenovo limited Contents Appendix B. Use, and careAppendix F. Features Appendix D. Customer„ Read this first Important safety informationImportant safety information IiiImportant safety information Unpack Important safety information Working place Important safety information Correct usage procedures Important safety information ViiImportant safety information Service and upgrades ViiiGetting to know your computer Getting to know your computer Integrated Mute button Power button lockPower button Rotation hinge CameraAntennas select Getting to know your computer Wireless moduleModels only Speakers Left-side view Fan louversOnly USB port Switch TV-in jackRight-side view VGA portMemory card slot Bottom view Getting to know your computer Connecting the computer to an electrical outlet „ Connecting to the powerInstalling the battery pack Learning the basicsLearning the basics „ Configuring the operating system„ Turning on the computer Putting your computer into sleep state„ Shutting down your computer „ Checking battery status Using AC adapter and battery„ Charging the battery „ Removing the battery pack „ Handling the battery Bottom left area Using the touchpadOne-piece touchpad Bottom right areaUsing the keyboard „ Numeric keypad„ Function key combinations Fn + F2 Fn + EscFn + F1 Fn + F3Special keys and buttons OneKey Rescue system buttonSystem status indicators Securing your computer „ Attaching a security lock not supplied„ Using VeriFace „ Using VeriTouch„ Using passwords Connecting external devices „ Using memory cards not supplied„ Inserting a memory card „ Removing a memory card„ Connecting a Bluetooth enabled device select models only „ Connecting a universal serial bus USB deviceEnabling Bluetooth communications on your computer Using the computer in the tablet mode „ Converting to tablet modeLearning the basics Items To tablet mode „ Using multi-touch Rotate Using Lenovo Quick Start „ Starting Lenovo Quick Start„ Exiting Lenovo Quick Start Using the Internet Wired connection„ Hardware connection „ Software configurationUsing the Internet CableWireless connection Wi-FiSoftware configuration „ Using Wi-Fi/WiMax select models onlyEnabling wireless connection Hardware connection„ Using Mobile Broadband select models only Inserting the SIM card Using the Internet Using the Internet Removing the SIM card Using the Internet OneKey Rescue system OneKey Rescue system„ Introduction OneKey Rescue system OneKey Rescue system Troubleshooting Frequently Asked QuestionsTroubleshooting Where are the recovery discs?What can I do if the backup process fails? Troubleshooting Display problemsPassword problem Computer is onTroubleshooting Keyboard problems Sleep or hibernation problemsComputer does not return from sleep mode and does not work Troubleshooting Computer screen problems Screen is blankBattery problems Troubleshooting Sound problemsHard disk drive problem OneKey Rescue system problems Troubleshooting Startup problemOther problems Control Panel Replacing the battery Upgrading and replacing devicesUpgrading and replacing devices Replacing memory Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Replacing the hard disk drive Handling a hard disk driveUpgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Appendix A. Getting help and service Appendix A. Getting help and service Getting help on the WebAppendix A. Getting help and service Appendix A. Getting help and service Warranty Service Telephone Numbers Getting help around the worldAppendix B. Use, and care information „ Being careful about where and how you workCaring for your computer „ Notice of static-electricity Appendix B. Use, and care information„ Being gentle with your computer „ Carrying your computer properly„ For outdoor use „ Handling storage media and drives properly„ Taking care in setting passwords „ Data safety„ Other important tips Appendix B. Use, and care information Accessibility and comfort „ Ergonomic information„ What if you are traveling? „ Questions about vision?Maintenance „ General tips for maintenanceAppendix B. Use, and care information „ Cleaning the cover of your computer „ Cleaning your computer keyboard „ Cleaning your computer display Appendix C. Lenovo limited warranty „ What this warranty covers„ What your service provider will do to correct problems „ How to obtain warranty serviceAppendix C. Lenovo limited warranty Information „ Replacement of a product or part „ Your additional responsibilities „ Use of personal information„ What this warranty does not cover „ Limitation of liability „ Dispute resolution „ Other rights „ European Economic Area EEA„ Lenovo Turkey address Lenovo Technology B.V. Turkiye Istanbul SubesiWarranty information „ Types of warranty service Customer Replaceable Unit CRU ServiceCourier or Depot Service Appendix C. Lenovo limited warranty On-site ServiceCustomer Carry-In or Mail-In Service Product Exchange Service 100Appendix D. Customer replaceable units CRUs 101102 Appendix D. Customer replaceable units CRUsAppendix E. Notices 103104 Appendix E. Notices„ Export classification notice 105Energy Star model information 106107 Windows„ Wireless interoperability 108„ Usage environment and your health 109„ Safety information related to Mobile Broadband 110111 TV tuner information 112„ Example of antenna grounding 113114 „ Federal Communications Commission FCC Statement Electronic emissions notices115 „ Industry Canada Class B Emission Compliance Statement 116„ German Class B Compliance Statement „ Avis de conformité à la réglementation d’Industrie Canada117 118 „ European Union Compliance Statement Class B Compliance 119120 „ Korea Class B „ Japan Compliance Statement for Power line Harmonics121 „ General recycling statement Weee and recycling statementsTurkish statement of compliance 122EU Weee statements 123Japan recycling statements 124„ Disposing of a Lenovo Computer Components 125126 127 Model Name IdeaPad S10-3t Appendix F. Features and Specifications128 Form Factor129 Appendix F. Features and Specifications PortsOthers Trademarks 130Index 131132 Index133 Page Do not Return IT to the Store If your product is not working correctlyNew World. New Thinking.TM