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Philips 2.47E+06 user manual Customer care and warranty, Troubleshooting & FAQs, 247E4

Models: 2.47E+06

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247E4

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Customer care and warranty	30
Troubleshooting & FAQs	35

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Philips 2.47E+06 user manual Customer care and warranty, Troubleshooting & FAQs, 247E4

Contents

Troubleshooting & FAQs Customer care and warranty247E4 Table of Contents Maintenance 1.1 Safety precautions and mainte- nanceWarnings Operation 1.2 Notational Descriptions ServiceHumidity 20-80% RH Notes, Cautions and Warnings 1.3 Disposal of product and packing material about/sustainability/ourenvironment productrecyclingservices.pageWaste Electrical and Electronic Equipment WEEE Taking back/Recycling Information for Customers 2.1 Installation 2. Setting up the monitorPackage contents Install base stand AC/DC power input VGA input DVI-D input Kensington anti-theft lock Connecting to your PC Model 247E4QSD, 247E4LSBAC/DC power input VGA input HDMI input HDMI or MHL inputoption 1. Connect the power cord to the back of the monitor firmly Adjust the OSD menu Change the signal input source Switch monitor’s power ON and OFF Access the OSD menuReturn to previous OSD level Adjust the speaker volume 2.2 Operating the monitor Model 247E4QSD, 247E4LSB Description of the On Screen Display What is On-Screen Display OSD?Basic and simple instruction on the control keys The OSD Menu Physical Function Tilt Resolution notification How do I use the MHL function? What is it?How does it work? how do I connect? 2.3 MHL Mobile High-Definition Link introduction How to enable SmartImage Lite? Why do I need it?3. Image Optimization 3.1 SmartImage Lite 3.2 SmartContrast Installation3.3 Philips SmartControl Lite First launch -Wizard You can follow the instruction and do the adjustment Start with Standard pane Adjust menuCancel prompts user if you want to cancel installation Color menu 4. To return to Color home pane, click the Cancel button1. Show Me starts color calibration tutorial 2. Start - starts the 6-step color calibration sequence SmartImage Lite First color Calibration ScreenPrevious button is disabled until the second color screen Display the Source instruction pane and current input source setting Task Tray Menu Disabled Task Tray Menu EnabledContext Sensitive menu The Context Menu has four entries 4. Built-in Webcam with Microphone 4.2 Using the device4.1 PC system requirements 5. Make the call by following the instruction of the software program Picture/Display247E4QSD, 247E4QHAD,247E4QHKAD, 247E4QHSD 5. Technical SpecificationsConnectivity Picture/Display247E4LSB, 247E4LHAB, 247E4LHSB Power247E4QHAD Power247E4QSDPower247E4QHKAD Convenience Power247E4LSB Power247E4QHSDPower247E4LHAB Power247E4LHSB Cabinet Compliance and standardsCE Mark, FCC Class B, GOAST, SEMKO,TCO Certified, UL/cUL Recommended Resolution 5.1 Resolution & Preset ModesResolution H. freq kHz Power Management Definition 6. Power Management247E4QSD 247E4QHKAD Lead-free Product 7. Regulatory InformationCongratulations Energy Efficiency CE Declaration of Conformity Benefits of EPEATThe EPEAT Electronic Product Environmental Federal Communications Commission FCC Notice U.S. Only Energy Star DeclarationFCC Declaration of Conformity United States Only EN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification NoticeRéorienter ou déplacer l’antenne de réception Ergonomie Hinweis nur Deutschland North Europe Nordic Countries Information2. nur original-Ersatzteile verwendet werden Placering/Ventilation VARNING EU Energy Label China RoHSThe European Energy Label informs you on the energy efficiency class of this product. The greener the energy efficiency class of this product is the lower the energy it consumes. On the label, you can find the energy efficiency class, the average power consumption of this product in use and the average energy consumption for 1 year 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy 8. Customer care and warrantyPixels and Sub pixels Types of Pixel Defects Proximity of Pixel Defects Black Dot DefectsPixel Defect Tolerances BRIGHT DOT DEFECTS Contact Information for WESTERN EUROPE region 8.2 Customer Care & WarrantyCountry Consumer care number Call center Contact Information for CENTRAL AND EASTERN EUROPE regionContact Information for LATIN AMERICA region AL SHAHD COMPUTER L.L.C Contact Information for APMEA region 9.1 Troubleshooting 9. Troubleshooting & FAQsCommon Problems No Picture Power LED not lit The power on light is too strong and is 9.2 SmartControl Lite FAQsImage appears blurred, indistinct or too dark Image appears distorted.Text is fuzzy or blurred Q2 What is the recommended refresh rate for LCD monitor? 9.3 General FAQsQ5. I forgot my PIN for Theft Deterrence Function.What can I do? Q5 What if I get lost when I am making monitor adjustments via OSD? Q4 How do I adjust the resolution?Q7 How should I clean the LCD surface? Q6 Is the LCD screen resistant to scratches? Q3. I cannot hear sound from the monitor display Ans 9.4 MHL FAQs 2012 Koninklijke Philips Electronics N.V. All rights reserved Specifications are subject to change without noticeVersion M4247E1T

247E4

EN User manual

Customer care and warranty

Troubleshooting & FAQs