Customer care and warranty
Troubleshooting & FAQs
247E4
Table of Contents
Maintenance
1.1 Safety precautions and mainte- nance
Warnings
Operation
1.2 Notational Descriptions
Service
Humidity 20-80% RH
Notes, Cautions and Warnings
1.3 Disposal of product and packing material
about/sustainability/ourenvironment productrecyclingservices.page
Waste Electrical and Electronic Equipment WEEE
Taking back/Recycling Information for Customers
2.1 Installation
2. Setting up the monitor
Package contents
Install base stand
AC/DC power input VGA input DVI-D input Kensington anti-theft lock
Connecting to your PC Model 247E4QSD, 247E4LSB
AC/DC power input VGA input HDMI input HDMI or MHL inputoption
1. Connect the power cord to the back of the monitor firmly
Adjust the OSD menu Change the signal input source
Switch monitor’s power ON and OFF Access the OSD menu
Return to previous OSD level Adjust the speaker volume
2.2 Operating the monitor
Model 247E4QSD, 247E4LSB
Description of the On Screen Display What is On-Screen Display OSD?
Basic and simple instruction on the control keys
The OSD Menu
Physical Function Tilt
Resolution notification
How do I use the MHL function?
What is it?
How does it work? how do I connect?
2.3 MHL Mobile High-Definition Link introduction
How to enable SmartImage Lite?
Why do I need it?
3. Image Optimization
3.1 SmartImage Lite
3.2 SmartContrast
Installation
3.3 Philips SmartControl Lite
First launch -Wizard
Start with Standard pane Adjust menu
You can follow the instruction and do the adjustment
Cancel prompts user if you want to cancel installation
Color menu
4. To return to Color home pane, click the Cancel button
1. Show Me starts color calibration tutorial
2. Start - starts the 6-step color calibration sequence
First color Calibration Screen
SmartImage Lite
Previous button is disabled until the second color screen
Display the Source instruction pane and current input source setting
Task Tray Menu Disabled
Task Tray Menu Enabled
Context Sensitive menu
The Context Menu has four entries
4. Built-in Webcam with Microphone
4.2 Using the device
4.1 PC system requirements
5. Make the call by following the instruction of the software program
Picture/Display247E4QSD, 247E4QHAD,247E4QHKAD, 247E4QHSD
5. Technical Specifications
Connectivity
Picture/Display247E4LSB, 247E4LHAB, 247E4LHSB
Power247E4QHAD
Power247E4QSD
Power247E4QHKAD
Convenience
Power247E4LSB
Power247E4QHSD
Power247E4LHAB
Power247E4LHSB
Compliance and standards
Cabinet
CE Mark, FCC Class B, GOAST, SEMKO,TCO Certified, UL/cUL
Recommended Resolution
5.1 Resolution & Preset Modes
Resolution
H. freq kHz
Power Management Definition
6. Power Management
247E4QSD
247E4QHKAD
Lead-free Product
7. Regulatory Information
Congratulations
Energy Efficiency
Benefits of EPEAT
CE Declaration of Conformity
The EPEAT Electronic Product Environmental
Federal Communications Commission FCC Notice U.S. Only
Energy Star Declaration
FCC Declaration of Conformity
United States Only
Polish Center for Testing and Certification Notice
EN 55022 Compliance Czech Republic Only
Réorienter ou déplacer l’antenne de réception
Ergonomie Hinweis nur Deutschland
North Europe Nordic Countries Information
2. nur original-Ersatzteile verwendet werden
Placering/Ventilation VARNING
China RoHS
EU Energy Label
The European Energy Label informs you on the energy efficiency class of this product. The greener the energy efficiency class of this product is the lower the energy it consumes. On the label, you can find the energy efficiency class, the average power consumption of this product in use and the average energy consumption for 1 year
8.1 Philips’ Flat Panel Monitors Pixel Defect Policy
8. Customer care and warranty
Pixels and Sub pixels
Types of Pixel Defects
Proximity of Pixel Defects
Black Dot Defects
Pixel Defect Tolerances
BRIGHT DOT DEFECTS
Contact Information for WESTERN EUROPE region
8.2 Customer Care & Warranty
Country
Consumer care number
Call center
Contact Information for CENTRAL AND EASTERN EUROPE region
Contact Information for LATIN AMERICA
region
AL SHAHD COMPUTER L.L.C
Contact Information for APMEA region
9.1 Troubleshooting
9. Troubleshooting & FAQs
Common Problems
No Picture Power LED not lit
The power on light is too strong and is
9.2 SmartControl Lite FAQs
Image appears blurred, indistinct or too dark
Image appears distorted.Text is fuzzy or blurred
9.3 General FAQs
Q2 What is the recommended refresh rate for LCD monitor?
Q5. I forgot my PIN for Theft Deterrence Function.What can I do?
Q5 What if I get lost when I am making monitor adjustments via OSD?
Q4 How do I adjust the resolution?
Q7 How should I clean the LCD surface?
Q6 Is the LCD screen resistant to scratches?
Q3. I cannot hear sound from the monitor display Ans
9.4 MHL FAQs
Specifications are subject to change without notice
2012 Koninklijke Philips Electronics N.V. All rights reserved
Version M4247E1T