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Philips 2.47E+06 Contact Information for CENTRAL AND EASTERN EUROPE region, Call center, Country

Models: 2.47E+06

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8. Customer care and warranty

Contact Information for CENTRAL AND

EASTERN EUROPE region:

	Country	Call center	ASC	Consumer care number

	Belarus	NA	IBA	+375	17 217 3386

	Bulgaria	NA	LAN Service	+359	2 960 2360

	Croatia	NA	Renoprom	+385	1 333 0974

	Estonia	NA	FUJITSU	+372	6519900

	Latvia	NA	“ServiceNet LV” Ltd.	+371	7460399

	Lithuania	NA	UAB "Servicenet"	+370	7400088

	Romania	NA	Blue Ridge Intl.	+40 21 2101969

	Serbia &	NA	Kim Tec d.o.o.	+381	11 20 70 684
	Montenegro	NA	Kim Tec d.o.o.	+381	11 20 70 684
	Montenegro

	Slovenia	NA	PC H.and	+386	1 530 08 24

	Ukraine	NA	Comel	+380	562320045

		NA	Topaz-Service Company	+38 044 245 73 31
		NA	Topaz-Service Company	+38 044 245 73 31

	Russia	NA	CPS	+7 (495) 645 6746 (for repair)

		NA	CEEE Partners	+7 (495) 645 3010 (for sales)
		NA	CEEE Partners	+7 (495) 645 3010 (for sales)

	Slovakia	NA	Datalan Service	+421	2 49207155

	Turkey	NA	Techpro	+90 212 444 4 832

	Czech Rep.	NA	Asupport	800 100 697

	Hungary	NA	Serware	+36 1 2426331

		NA	Profi Service	+36 1 814 8080
		NA	Profi Service	+36 1 814 8080

	Contact Information for LATIN AMERICA
	region:

	Country	Call center		Consumer care number

	Brazil	Vermont		0800-7254101

	Argentina			0800 3330 856
	Argentina			0800 3330 856

	Contact Information for China:
	China
	Consumer care number : 4008 800 008
	Contact Information for NORTH AMERICA :

	Country	Call center	ASC	Consumer care number

	U.S.A.	EPI - e-center	Qwantech	(877) 835-1838

	Canada	Supercom	Supercom	(800)479-6696

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Philips 2.47E+06 Contact Information for CENTRAL AND EASTERN EUROPE region, Call center, Country, Consumer care number

Contents

247E4 Customer care and warrantyTroubleshooting & FAQs Table of Contents Operation 1.1 Safety precautions and mainte- nanceMaintenance WarningsNotes, Cautions and Warnings Service1.2 Notational Descriptions Humidity 20-80% RHTaking back/Recycling Information for Customers about/sustainability/ourenvironment productrecyclingservices.page1.3 Disposal of product and packing material Waste Electrical and Electronic Equipment WEEEInstall base stand 2. Setting up the monitor2.1 Installation Package contents1. Connect the power cord to the back of the monitor firmly Connecting to your PC Model 247E4QSD, 247E4LSBAC/DC power input VGA input DVI-D input Kensington anti-theft lock AC/DC power input VGA input HDMI input HDMI or MHL inputoption2.2 Operating the monitor Switch monitor’s power ON and OFF Access the OSD menuAdjust the OSD menu Change the signal input source Return to previous OSD level Adjust the speaker volumeThe OSD Menu Description of the On Screen Display What is On-Screen Display OSD?Model 247E4QSD, 247E4LSB Basic and simple instruction on the control keysPhysical Function Tilt Resolution notification2.3 MHL Mobile High-Definition Link introduction What is it?How do I use the MHL function? How does it work? how do I connect?3.1 SmartImage Lite Why do I need it?How to enable SmartImage Lite? 3. Image OptimizationFirst launch -Wizard Installation3.2 SmartContrast 3.3 Philips SmartControl Lite3. Image Optimization Start with Standard pane Adjust menuYou can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation2. Start - starts the 6-step color calibration sequence 4. To return to Color home pane, click the Cancel buttonColor menu 1. Show Me starts color calibration tutorialPrevious button is disabled until the second color screen First color Calibration ScreenSmartImage Lite Display the Source instruction pane and current input source setting The Context Menu has four entries Task Tray Menu EnabledTask Tray Menu Disabled Context Sensitive menu5. Make the call by following the instruction of the software program 4.2 Using the device4. Built-in Webcam with Microphone 4.1 PC system requirementsPicture/Display247E4LSB, 247E4LHAB, 247E4LHSB 5. Technical SpecificationsPicture/Display247E4QSD, 247E4QHAD,247E4QHKAD, 247E4QHSD ConnectivityConvenience Power247E4QSDPower247E4QHAD Power247E4QHKADPower247E4LHSB Power247E4QHSDPower247E4LSB Power247E4LHABCE Mark, FCC Class B, GOAST, SEMKO,TCO Certified, UL/cUL Compliance and standardsCabinet H. freq kHz 5.1 Resolution & Preset ModesRecommended Resolution Resolution247E4QHKAD 6. Power ManagementPower Management Definition 247E4QSDEnergy Efficiency 7. Regulatory InformationLead-free Product CongratulationsThe EPEAT Electronic Product Environmental Benefits of EPEATCE Declaration of Conformity United States Only Energy Star DeclarationFederal Communications Commission FCC Notice U.S. Only FCC Declaration of ConformityRéorienter ou déplacer l’antenne de réception Polish Center for Testing and Certification NoticeEN 55022 Compliance Czech Republic Only Placering/Ventilation VARNING North Europe Nordic Countries InformationErgonomie Hinweis nur Deutschland 2. nur original-Ersatzteile verwendet werdenThe European Energy Label informs you on the energy efficiency class of this product. The greener the energy efficiency class of this product is the lower the energy it consumes. On the label, you can find the energy efficiency class, the average power consumption of this product in use and the average energy consumption for 1 year China RoHSEU Energy Label Types of Pixel Defects 8. Customer care and warranty8.1 Philips’ Flat Panel Monitors Pixel Defect Policy Pixels and Sub pixelsBRIGHT DOT DEFECTS Black Dot DefectsProximity of Pixel Defects Pixel Defect TolerancesConsumer care number 8.2 Customer Care & WarrantyContact Information for WESTERN EUROPE region Countryregion Contact Information for CENTRAL AND EASTERN EUROPE regionCall center Contact Information for LATIN AMERICAConsumer care number Contact Information for APMEA regionCountry Call centerNo Picture Power LED not lit 9. Troubleshooting & FAQs9.1 Troubleshooting Common ProblemsImage appears distorted.Text is fuzzy or blurred 9.2 SmartControl Lite FAQsThe power on light is too strong and is Image appears blurred, indistinct or too darkQ5. I forgot my PIN for Theft Deterrence Function.What can I do? 9.3 General FAQsQ2 What is the recommended refresh rate for LCD monitor? Q6 Is the LCD screen resistant to scratches? Q4 How do I adjust the resolution?Q5 What if I get lost when I am making monitor adjustments via OSD? Q7 How should I clean the LCD surface?Q3. I cannot hear sound from the monitor display Ans 9.4 MHL FAQsVersion M4247E1T Specifications are subject to change without notice2012 Koninklijke Philips Electronics N.V. All rights reserved