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Philips 2.47E+06 Customer Care & Warranty, Contact Information for WESTERN EUROPE region, Country

Models: 2.47E+06

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8. Customer care and warranty

8.2 Customer Care & Warranty

For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below.

Contact Information for WESTERN EUROPE region:

Country	ASC	Consumer care number			Price

Germany	Siemens I&S	+49	01803 386 853		€ 0.09

United Kingdom	Invec Scotland	+44	0207 949 0069		Local call tariff

Ireland	Invec Scotland	+353		01 601 1161	Local call tariff

Spain	Eatsa Spain	+34	902 888 785		€ 0.10

Finland	A-novo	+358		09 2290 1908	Local call tariff

France	A-novo	+33	082161 1658		€ 0.09

Greece	Allman Hellas	+30	00800 3122 1223		Free of charge

Italy	A-novo	+39	840 320 041		€ 0.08

Netherlands	E Care	+31	0900 0400 063		€ 0.10

Denmark	A-novo	+45	3525 8761		Local call tariff

Norway	A-novo	+47	2270 8250		Local call tariff

Sweden	A-novo	+46	08 632 0016		Local call tariff

Poland	Zolter	+48	0223491505		Local call tariff

Austria	Siemens I&S	+43	0810 000206		€ 0.07

Belgium	E Care	+32	078 250851		€ 0.06

Luxembourg	E Care	+352		26 84 30 00	Local call tariff

Portugal	Eatsa Spain	+351		2 1359 1440	Local call tariff

Switzerland	A-novo	+41	02 2310 2116		Local call tariff

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Philips 2.47E+06 Customer Care & Warranty, Contact Information for WESTERN EUROPE region, Country, Consumer care number

Contents

Troubleshooting & FAQs Customer care and warranty247E4 Table of Contents Warnings 1.1 Safety precautions and mainte- nanceMaintenance OperationHumidity 20-80% RH Service1.2 Notational Descriptions Notes, Cautions and WarningsWaste Electrical and Electronic Equipment WEEE about/sustainability/ourenvironment productrecyclingservices.page1.3 Disposal of product and packing material Taking back/Recycling Information for CustomersPackage contents 2. Setting up the monitor2.1 Installation Install base standAC/DC power input VGA input HDMI input HDMI or MHL inputoption Connecting to your PC Model 247E4QSD, 247E4LSBAC/DC power input VGA input DVI-D input Kensington anti-theft lock 1. Connect the power cord to the back of the monitor firmlyReturn to previous OSD level Adjust the speaker volume Switch monitor’s power ON and OFF Access the OSD menuAdjust the OSD menu Change the signal input source 2.2 Operating the monitorBasic and simple instruction on the control keys Description of the On Screen Display What is On-Screen Display OSD?Model 247E4QSD, 247E4LSB The OSD MenuResolution notification Physical Function TiltHow does it work? how do I connect? What is it?How do I use the MHL function? 2.3 MHL Mobile High-Definition Link introduction3. Image Optimization Why do I need it?How to enable SmartImage Lite? 3.1 SmartImage Lite3.3 Philips SmartControl Lite Installation3.2 SmartContrast First launch -WizardCancel prompts user if you want to cancel installation Start with Standard pane Adjust menuYou can follow the instruction and do the adjustment 3. Image Optimization1. Show Me starts color calibration tutorial 4. To return to Color home pane, click the Cancel buttonColor menu 2. Start - starts the 6-step color calibration sequenceSmartImage Lite First color Calibration ScreenPrevious button is disabled until the second color screen Display the Source instruction pane and current input source setting Context Sensitive menu Task Tray Menu EnabledTask Tray Menu Disabled The Context Menu has four entries4.1 PC system requirements 4.2 Using the device4. Built-in Webcam with Microphone 5. Make the call by following the instruction of the software programConnectivity 5. Technical SpecificationsPicture/Display247E4QSD, 247E4QHAD,247E4QHKAD, 247E4QHSD Picture/Display247E4LSB, 247E4LHAB, 247E4LHSBPower247E4QHKAD Power247E4QSDPower247E4QHAD ConveniencePower247E4LHAB Power247E4QHSDPower247E4LSB Power247E4LHSBCabinet Compliance and standardsCE Mark, FCC Class B, GOAST, SEMKO,TCO Certified, UL/cUL Resolution 5.1 Resolution & Preset ModesRecommended Resolution H. freq kHz247E4QSD 6. Power ManagementPower Management Definition 247E4QHKADCongratulations 7. Regulatory InformationLead-free Product Energy EfficiencyCE Declaration of Conformity Benefits of EPEATThe EPEAT Electronic Product Environmental FCC Declaration of Conformity Energy Star DeclarationFederal Communications Commission FCC Notice U.S. Only United States OnlyEN 55022 Compliance Czech Republic Only Polish Center for Testing and Certification NoticeRéorienter ou déplacer l’antenne de réception 2. nur original-Ersatzteile verwendet werden North Europe Nordic Countries InformationErgonomie Hinweis nur Deutschland Placering/Ventilation VARNINGEU Energy Label China RoHSThe European Energy Label informs you on the energy efficiency class of this product. The greener the energy efficiency class of this product is the lower the energy it consumes. On the label, you can find the energy efficiency class, the average power consumption of this product in use and the average energy consumption for 1 year Pixels and Sub pixels 8. Customer care and warranty8.1 Philips’ Flat Panel Monitors Pixel Defect Policy Types of Pixel DefectsPixel Defect Tolerances Black Dot DefectsProximity of Pixel Defects BRIGHT DOT DEFECTSCountry 8.2 Customer Care & WarrantyContact Information for WESTERN EUROPE region Consumer care numberContact Information for LATIN AMERICA Contact Information for CENTRAL AND EASTERN EUROPE regionCall center regionCall center Contact Information for APMEA regionCountry Consumer care numberCommon Problems 9. Troubleshooting & FAQs9.1 Troubleshooting No Picture Power LED not litImage appears blurred, indistinct or too dark 9.2 SmartControl Lite FAQsThe power on light is too strong and is Image appears distorted.Text is fuzzy or blurredQ2 What is the recommended refresh rate for LCD monitor? 9.3 General FAQsQ5. I forgot my PIN for Theft Deterrence Function.What can I do? Q7 How should I clean the LCD surface? Q4 How do I adjust the resolution?Q5 What if I get lost when I am making monitor adjustments via OSD? Q6 Is the LCD screen resistant to scratches?9.4 MHL FAQs Q3. I cannot hear sound from the monitor display Ans2012 Koninklijke Philips Electronics N.V. All rights reserved Specifications are subject to change without noticeVersion M4247E1T