Chapter 5. Troubleshooting

Password problems

I forgot my password.

• If you forget your user password, you must take your

 

computer to a Lenovo authorized servicer or a marketing

 

representative to have the password changed.

 

• If you forget your HDD password, a Lenovo authorized

 

servicer cannot reset your password or recover data from

 

the hard disk. You must take your computer to a Lenovo

 

authorized servicer or a marketing representative to have

 

the hard disk drive replaced. Proof of purchase is required,

 

and a fee will be charged for parts and service.

 

• If you forget your supervisor password, a Lenovo

 

authorized servicer cannot reset your password. You must

 

take your computer to a Lenovo authorized servicer or a

 

marketing representative to have the system board

 

replaced. Proof of purchase is required, and a fee will be

 

charged for parts and service.

Sleep or hibernation problems

The critical low-battery error message appears, and the computer immediately turns off.

The computer enters sleep mode immediately after Power- on self-test (POST).

•The battery power is getting low. Connect the AC adapter to the computer, or replace the battery with a fully charged one.

•Make sure that:

-The battery is charged.

-The operating temperature is within the acceptable range. See “Chapter 2. Use and care Information” of Lenovo Safety and General Information Guide.

Note:If the battery is charged and the temperature is within range, have the computer serviced.

The computer does not return

• If the computer does not return from sleep mode, it may

from sleep mode and the com-

have entered hibernation mode automatically because the

puter does not work.

battery is depleted. Check the power indicator.

 

• If your computer is in sleep mode, connect the AC adapter

 

to the computer, then press any key or the power button.

 

• If your computer is in hibernation mode or power-off state,

 

connect the AC adapter to the computer, then press the

 

power button to resume operation.

Note: If the system still does not return from sleep mode, your system has stopped responding, and you cannot turn off the computer; reset the computer. Unsaved data may be lost. To reset the computer, press and hold the power button for 4 seconds or more. If the computer is still not reset, remove the AC adapter and the battery.

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Lenovo S100 manual Troubleshooting Password problems, Sleep or hibernation problems
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S100 specifications

The Lenovo S100 is a compact and versatile laptop designed for users who prioritize portability without sacrificing performance. This sleek device is ideal for students, professionals, and anyone seeking a reliable computing solution on the go. With its lightweight build and robust features, the Lenovo S100 continues to be a popular choice in the entry-level laptop segment.

One of the standout characteristics of the Lenovo S100 is its form factor. Weighing just around 1.5 kg, this laptop is optimized for easy transport, making it an excellent companion for those who frequently travel or commute. The 11.6-inch display offers a resolution of 1366x768 pixels, ensuring clear visuals for a variety of tasks, from browsing the web to watching videos.

Under the hood, the Lenovo S100 is powered by an Intel processor, which balances power efficiency and processing capability. The Intel Celeron or Pentium processor options available provide sufficient performance for everyday tasks such as word processing, web browsing, and multimedia consumption. Coupled with up to 4GB of RAM, the S100 handles multitasking with ease, although users seeking more demanding performance may require an upgraded model.

Storage options are flexible, with a choice between traditional hard drives and faster solid-state drives. This flexibility allows users to select a configuration that best suits their storage needs and budget. The SSD option enhances boot times and application loading speeds, making for a more responsive user experience.

Connectivity features on the Lenovo S100 include multiple USB ports, an HDMI output for connecting to external displays, and a built-in webcam for video calls. The laptop also supports Wi-Fi and Bluetooth, ensuring that users can connect to the internet and other devices without hassle.

Battery life is another strong point for the Lenovo S100. With its efficient components, users can expect several hours of usage on a single charge, making it well-suited for a full day of classes or meetings without being tethered to a power outlet.

Overall, the Lenovo S100 stands out in the affordable laptop market due to its combination of portability, solid performance, and practical features. Whether for school, work, or casual use, it remains a dependable choice for users seeking an entry-level device that meets their computing needs.
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