Chapter 5. Troubleshooting

Password problems

I forgot my password.

• If you forget your user password, you must take your

 

computer to a Lenovo authorized servicer or a marketing

 

representative to have the password changed.

 

• If you forget your HDD password, a Lenovo authorized

 

servicer cannot reset your password or recover data from

 

the hard disk. You must take your computer to a Lenovo

 

authorized servicer or a marketing representative to have

 

the hard disk drive replaced. Proof of purchase is required,

 

and a fee will be charged for parts and service.

 

• If you forget your administrator password, a Lenovo

 

authorized servicer cannot reset your password. You must

 

take your computer to a Lenovo authorized servicer or a

 

marketing representative to have the system board

 

replaced. Proof of purchase is required, and a fee will be

 

charged for parts and service.

Sleep or hibernation problems

The critical low-battery error message appears, and the computer immediately turns off.

The computer enters sleep mode immediately after Power-on self-test (POST).

•The battery power is getting low. Connect the AC adapter to the computer, or replace the battery with a fully charged one.

•Make sure that:

-The battery is charged.

-The operating temperature is within the acceptable range. See “Chapter 2. Use and care Information” of Lenovo Safety and General Information Guide.

Note:If the battery is charged and the temperature is within range, have the computer serviced.

The computer does not return

• If the computer does not return from sleep mode, it may

from sleep mode and the

have entered hibernation mode automatically because the

computer does not work.

battery is depleted. Check the power indicator.

 

• If your computer is in sleep mode, connect the AC adapter

 

to the computer, then press any key or the power button.

 

• If your computer is in hibernation mode or power-off state,

 

connect the AC adapter to the computer, then press the

 

power button to resume operation.

Note: If the system still does not return from sleep mode, your system has stopped responding, and you cannot turn off the computer; reset the computer. Unsaved data may be lost. To reset the computer, press and hold the power button for 4 seconds or more. If the computer is still not reset, remove the AC adapter.

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Lenovo S206, S200 manual Troubleshooting Password problems, Sleep or hibernation problems
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S200, S206 specifications

The Lenovo S200 and S206 are compact and versatile laptops designed to cater to the needs of both professionals and students. These devices blend productivity with portability, making them ideal for users who require efficient computing on the go.

The Lenovo S200 comes equipped with a sleek design that reflects modern aesthetics while ensuring durability. It features a 12.5-inch display, which strikes a balance between size and usability, making it easy to carry without sacrificing screen real estate. The S200 is powered by Intel's processors, providing users with reliable performance for everyday tasks such as browsing, document editing, and multimedia playback.

The S206 takes it a step further by incorporating touchscreen technology, enhancing user interactivity. The 11.6-inch display on the S206 is not only lightweight but also offers vivid colors and sharp graphics, perfect for presentations and streaming videos. With this touchscreen feature, users can navigate through their tasks more intuitively, mimicking the experience of using a tablet while retaining the functionality of a laptop.

Both models prioritize connectivity, offering USB ports, HDMI outputs, and an Ethernet slot, ensuring that users can connect to various devices and networks seamlessly. Additionally, they include integrated Wi-Fi and Bluetooth capabilities, facilitating easy wireless communication.

Another critical aspect of both the S200 and S206 is their battery life. Designed to endure long hours of use, these laptops ensure that users can work or study without frequent interruptions for charging.

In terms of security, Lenovo equips the S200 and S206 with features such as a one-touch recovery button, enabling users to restore their systems effortlessly in case of software issues. The devices also integrate Lenovo’s Trusted Platform Module (TPM) technology, enhancing data security by providing encryption and secure storage for sensitive information.

The Lenovo S200 and S206 serve as functional tools for anyone needing a combination of portability and performance. Whether utilized for educational purposes, business applications, or personal projects, these laptops offer a solid option for users seeking efficient technology that adapts to their dynamic lifestyles. With their robust features, advanced technologies, and user-centric designs, the S200 and S206 prove to be valuable assets in the ever-evolving landscape of computing.
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