Chapter 5. Troubleshooting

Frequently asked questions ------------------------------------------------------------

This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with your computer, see Lenovo IdeaPad S300/S400/S405 Setup Poster.

What safety precautions should I follow when using my computer?

See “Chapter 1. Important safety information” of Lenovo Safety and General Information Guide.

How can I prevent problems with my computer?

See “Chapter 2. Use and care Information” of Lenovo Safety and General Information Guide.

What are the main hardware features of my computer?

More information can be found in Chapter 1 and 2.

Where can I find the detailed specifications for my computer?

See http://consumersupport.lenovo.com.

Where are the recovery discs?

Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, For details, see “Chapter 4. OneKey Rescue system” on page 27.

Where are the installation discs for pre-installed software?

Your computer does not come with installation discs for the pre-installed software. Installation programs for the pre-installed software on your computer can be downloaded from Lenovo’s consumer support Web site (http://consumersupport.lenovo.com). If your computer is pre-installed with Windows operating system, you can also find installation programs for some pre-installed software in the Application folder on D partition of the hard disk drive.

How can I contact the customer support center?

See “Chapter 3. Getting help and service” of Lenovo Safety and General Information Guide.

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Lenovo S300, S405, S400 manual Troubleshooting, Frequently asked questions