Intermittent problems

Intermittent system hang problems can be due to a variety of causes that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a problem recurs.

When analyzing an intermittent problem, do the following:

1.Run the diagnostic test for the system board in loop mode at least 10 times.

2.If no error is detected, do not replace any FRUs.

3.If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that no more errors exist.

Undetermined problems

If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are installed, or if the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolate FRUs that have no defects).

Verify that all attached devices are supported by the computer.

Verify that the power supply being used at the time of the failure is operating correctly. (See “Power system checkout” on page 29.)

1.Turn off the computer.

2.Visually check each FRU for damage. Replace any damaged FRU.

3.Remove or disconnect all of the following devices:

a.Non-ThinkPad devices

b.Devices attached to the docking station or the port replicator

c.Printer, mouse, and other external devices

d.Battery pack

e.Hard disk drive

f.External diskette drive or optical drive

g.DIMM

h.Optical disk or diskette in the internal drive

i.PC Cards

4.Turn on the computer.

5.Determine whether the problem has been solved.

6.If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7.If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU):

a.System board

b.LCD assembly

Related service information

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Lenovo SL400c, SL500c manual Intermittent problems, Undetermined problems
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SL400c, SL500c specifications

The Lenovo SL500c and SL400c are part of Lenovo’s ThinkPad series, designed to cater to professionals and users who require reliable performance in a business-oriented laptop. These models are recognized for their blend of practicality, usability, and robust functionality, suitable for both business environments and everyday tasks.

Starting with the SL500c, this model features a 15.4-inch display, which provides ample screen real estate for multitasking and productivity. It is equipped with Intel's Core 2 Duo processors, ensuring efficient performance and responsiveness, making it ideal for robust applications and multitasking scenarios. The SL500c supports a range of RAM configurations, allowing users to choose up to 8GB to fit their specific needs. Additionally, it offers various storage options, including traditional hard drives and solid-state drives, to optimize speed and data retrieval efficiency.

The SL400c, on the other hand, sports a more compact 14.1-inch display, balancing portability with performance. Similar to its sibling, the SL400c is powered by Intel's Core 2 Duo processors, providing the necessary computing power for daily tasks and business applications. The laptop supports up to 4GB of RAM, catering to users who focus on efficiency rather than high-end gaming or graphic-intensive workloads.

Both models embrace Lenovo's reputation for durability, featuring a spill-resistant keyboard and robust chassis design to withstand the rigors of frequent travel. The ThinkPad keyboard is renowned for its tactile feedback, providing an enjoyable typing experience that enhances productivity. Additionally, these laptops incorporate ThinkVantage technologies, including security features like fingerprint readers, and hardware-based encryption to safeguard sensitive data effectively.

Another notable characteristic of the SL500c and SL400c is their extended battery life, providing users with the ability to work on the go without the constant need for charging. Integrated wireless capabilities, such as Wi-Fi and optional 3G/4G connectivity, ensure that users remain connected, whether in the office or on a business trip.

In summary, the Lenovo SL500c and SL400c exemplify a commitment to quality and performance. With their durable designs, effective processing power, and thoughtful business-oriented features, they remain valuable options for professionals seeking reliable computing solutions. These laptops truly represent Lenovo’s dedication to providing technology that meets the demanding requirements of the modern workplace.
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