Chapter 2. Important service information

This chapter presents following important service information that applies to all machine types supported by this manual:

“Strategy for replacing FRUs” on page 23

“Strategy for replacing a hard disk drive” on page 24

“Important notice for replacing a system board” on page 24

“How to use error message” on page 24

“Strategy for replacing FRUs for CTO, CMV, and GAV” on page 25

“Product definition” on page 25

“FRU identification for CTO, CMV, and GAV products” on page 25

Important:

Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads. Telephone numbers for Lenovo Support are available at:

http://www.lenovo.com/support/phone

System Disassembly/Reassembly videos that show the FRU removals or replacements for the Lenovo® authorized service technicians are available in the following support site: http://www.lenovoservicetraining.com/ion/

Advise customers to contact the Customer Support Center at 800-426-7378 if they need assistance in obtaining or installing any software fixes, drivers, and UEFI BIOS downloads.

Customers in Canada should call the Customer Support Center at 800-565-3344 for assistance or download information.

Strategy for replacing FRUs

Before replacing parts:

Make sure that all software fixes, drivers, and UEFI BIOS downloads are installed before replacing any FRUs listed in this manual.

After a system board is replaced, ensure that the latest UEFI BIOS is loaded to the system board before completing the service action.

To download software fixes, drivers, and UEFI BIOS, do as follows:

1.Go to http://www.lenovo.com/support.

2.Enter the product number of the computer or press Auto-detect button on the screen.

3.Select Downloads and drivers.

4.Follow the directions on the screen and install the necessary software.

Use the following strategy to prevent unnecessary expense for replacing and servicing FRUs:

If you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before you continue.

Some computers have both a processor board and a system board. If you are instructed to replace either the processor board or the system board, and replacing one of them does not correct the problem, reinstall that board, and then replace the other one.

© Copyright Lenovo 2011

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Lenovo X220I manual Important service information, Strategy for replacing FRUs

X220I specifications

Lenovo's X220i, X220i Tablet, and their respective models such as 42872W5, 42912XU, and 429133U are part of the ThinkPad series, renowned for their reliability, performance, and innovative features tailored for both business and personal use. The X220i and X220i Tablet stand out in the ultrabook category, offering a perfect balance between portability and functionality, making them ideal for professionals on the go.

The X220i features a 12.5-inch display, which delivers vibrant visuals and clear text, ensuring users can work efficiently in various lighting conditions. The display options may include HD resolutions with anti-glare technology, minimizing reflections and enhancing visibility. The X220i Tablet takes portability a step further by incorporating touchscreen capabilities, allowing for a more interactive experience, which is particularly useful for presentations and drawing applications.

Under the hood, both models are powered by Intel Core processors, providing solid performance for multitasking and demanding applications. The X220i comes with options for up to 8GB of RAM, ensuring smooth operation even when handling multiple applications simultaneously. Storage options typically include fast SSDs, which not only enhance boot times but also improve file access speeds, contributing to overall responsiveness.

A key feature of the ThinkPad series is its exceptional build quality. The X220i and X220i Tablet are constructed with durable materials, including magnesium alloy and reinforced hinges, designed to withstand the rigors of daily use. Additionally, they are tested against military specifications, ensuring reliability in challenging conditions.

Connectivity options are extensive, featuring USB 3.0 ports, a VGA port, and HDMI, allowing users to connect to various peripherals and external displays. Advanced wireless connectivity options such as Wi-Fi and Bluetooth enable seamless communication and file sharing.

Battery life is another area where the X220i series excels. The laptops are designed to last an extended period on a single charge, often exceeding 8 hours, making them suitable for long workdays without the need for a power outlet.

In conclusion, the Lenovo X220i, X220i Tablet, and their variants like 42872W5, 42912XU, and 429133U are exemplary devices that blend portability, performance, and durability. Ideal for professionals and students alike, these devices cater to a range of computing needs while maintaining a compact and lightweight profile.