Chapter 4. Troubleshooting
Battery problems
Your computer shuts down before the battery status indicator shows empty.
Your computer operates after the battery status indicator shows empty.
The operating time for a fully charged battery is short.
The computer does not operate with a fully charged battery.
The battery does not charge.
•Discharge and recharge the battery.
•The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again.
A hard disk drive problem
The hard disk drive does not work. | • In the Boot menu in BIOS setup utility, make sure that the hard disk |
| drive is included in the Boot Device Priority correctly. |
| |
OneKey Recovery system problems | |
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Backup cannot be made. | • You are not currently using a Windows operating system. |
| • There is not enough space to store the backed up data. You will need |
| to free more hard disk space on your backup partition. |
Fail to restore system partition to | • The system partition, such as the partition size or the drive capacity |
factory default. | has been modified. |
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