Lenovo Y550 manual „ Types of warranty service, Appendix A. Lenovo Limited Warranty

Y550 UG V1.0_en.book Page 96 Wednesday, December 10, 2008 4:51 PM

Appendix A. Lenovo Limited Warranty

A warranty period of three (3) years on parts and one (1) year on labor means that Lenovo will provide warranty service without charge for:

a.parts and labor during the first year of the warranty period (or a longer period as required by law); and

b.parts only, on an exchange basis, in the second and third years of the warranty period. Your Service Provider will charge you for any labor provided in performance of the repair or replacement in the second and third years of the warranty period.

„Types of warranty service

1 Customer Replaceable Unit (“CRU”) Service

Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. CRUs that are easily installed by you are called Self-service CRUs, while Optional-service CRUs may require some technical skill and tools. Installation of Self-service CRUs is your responsibility. You may request that a Service Provider install Optional-service CRUs under one of the other types of warranty service designated for your product. An optional service offering may be available for purchase from Lenovo to have Lenovo install Self-service CRUs for you. You may find a list of CRUs and their designation in the publication that ships with your product or at www.lenovo.com/CRUs. The requirement to return a defective CRU, if any, will be specified in the materials shipped with a replacement CRU. When return is required: 1) return instructions, a prepaid return shipping label, and a container will be included with the replacement CRU; and

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