Lenovo Y550 „ A Password problem, „ Keyboard problems, Troubleshooting, I forgot my password

Y550 UG V1.0_en.book Page 43 Wednesday, December 10, 2008 4:51 PM

Chapter 4. Troubleshooting

„A Password problem

I forgot my password.

ƒIf you forgot your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled.

ƒIf you forgot your HDD password, a Lenovo authorized servicer cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced. Proof of purchase is required, and a fee will be charged for parts and service.

ƒIf you forget your supervisor password, a Lenovo authorized servicer cannot reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced. Proof of purchase is required, and a fee will be charged for parts and service.

„Keyboard problems

A number appears when you enter a letter.

The numeric lock function is on. To disable it, press Fn + F8.

All or some of the keys on the external numeric keypad do not work.

Make sure that the external numeric keypad is correctly connected to the computer.

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