Troubleshooting | Lenovo Z585, Z485, Z580, Z480, Z380 specification

Chapter 5. Troubleshooting

Where can I find warranty information?

For the warranty applicable to your computer, including the warranty period and type of warranty service, see the Lenovo limited warranty flyer that came with your computer.

How can I install the device drivers?

A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer. If your computer is pre-installed with an operating system, Lenovo provides all drivers that you need in your hard disk.

What can I do if the backup process fails?

If you can start the backup feature without a problem, but it fails during the backup process, please try the following steps:

1Close other programs, then restart the backup process.

2Check if the destination media is damaged, try to select another path and then try again.

When do I need to restore the system to the factory status?

You can use this feature when your system fails or you need to re-install your operating system. This will restore your computer back to the initial status when you first booted up your computer after receiving it from the store. If there is critical data on your current partition, back it up before you run this recovery feature.

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Lenovo Z585, Z485, Z580, Z480, Z380 manual Troubleshooting, Where can I find warranty information?

Contents

Lenovo IdeaPad Z380/Z480/Z485/ Z580/Z585 Regulatory Notice First Edition December Copyright Lenovo Contents Page „ Lenovo IdeaPad Z380/Z480/Z485 Getting to know your computerTop view Getting to know your computer „ Lenovo IdeaPad Z580/Z585 Cap sensor buttons Built-in microphone Touchpad Left-side view Right-side view „ Lenovo IdeaPad Z380 „ Lenovo IdeaPad Z480/Z485/Z580/Z585 Front view Bottom view „ Lenovo IdeaPad Z380 Battery latch manual Battery pack „ Configuring the operating system „ Connecting to the powerLearning the basics „ Reading the manuals Putting your computer into sleep state „ Shutting down your computerLearning the basics „ Charging the battery „ Checking battery status „ Handling the battery „ Removing the battery pack Touchpad Touchpad button Using the touchpad „ Numeric keypad Using the keyboardLenovo IdeaPad Z380/Z480/Z485 Lenovo IdeaPad Z580/Z585 Lenovo IdeaPad Z380/Z480/Z485 Lenovo IdeaPad Z580/Z585 „ Function key combinations Fn + PrtSc Fn + Esc Fn + F1 Fn + F2 Fn + F3 Fn + F4 Fn + F5 Fn + F6Fn + Home Fn + End Connecting external devices „ Using memory cards not suppliedInserting a memory card Removing a memory card „ Connecting Bluetooth enabled devices on select models „ Connecting USB devicesEnabling Bluetooth communications on your computer Special keys and buttons „ OneKey Rescue system button a „ Cap Sensor buttons Thermal management button f Standard mode Performing dust cleaning System status indicators „ Attaching a security lock not supplied „ Using VeriFaceSecuring your computer „ Using passwords Wired connection Connecting to the Internet Connecting to the Internet „ Software configuration„ Hardware connection Wi-Fi WiMAX Wireless connection Hardware connection Software configuration „ Introduction OneKey Rescue systemOneKey Rescue system OneKey Rescue system „ Creating a recovery discs Frequently asked questions Troubleshooting Where can I find warranty information? Troubleshooting Display problems Troubleshooting Keyboard problems Password problemsSleep or hibernation problems Screen is blank Computer screen problems Battery problems Sound problemsHard disk drive problem Startup problem Respond Troubleshooting Other problems Appendix A. CRU instructions Replacing the battery pack Handling a hard disk drive Appendix A. CRU instructions Appendix A. CRU instructions Lenovo IdeaPad Z380 Lenovo IdeaPad Z480/Z485/Z580/Z585 Pull the tab in the direction shown by arrow d Take out the hard disk drive secured in a metal frame e Appendix A. CRU instructions Replacing memory Appendix A. CRU instructions Appendix A. CRU instructions Replacing the wireless LAN card Appendix A. CRU instructions Removing the optical drive Setup Poster User Guide Trademarks Page New World. New Thinking.TM