Lenovo Z60T, Z60M xviii

xviii ThinkPad

Z60t and Z60m Series Service and Troubleshooting Guide

Contents

Main Page Page Page Contents Lenovo 2005. Portions IBM Corp. 2005. iii Index . . . . . . . . . . . . . .87 iv Important safety information Note Please read important safety information first. Lenovo 2005. Portions IBM Corp. 2005. v Conditions that require immediate action General safety guidelines Service vi DANGER Important safety information vii Power cords and power adapters Extension cords and related devices Plugs and outlets Batteries viii Heat and product ventilation Important safety information ix CD and DVD drive safety Additional safety information DANGER x Important safety information xi xii DANGER Important safety information xiii DANGER DANGER Laser compliance statement xiv DANGER Important safety information xv DANGER suffocation from plastic bags. xvi Important notice for users Important regulatory notice for users Lenovo 2005. Portions IBM Corp. 2005. xvii Information about hard disk capacity xviii Finding information with the ThinkVantage button Lenovo 2005. Portions IBM Corp. 2005. xix xx Chapter 1. Overview of your new ThinkPad computer Lenovo 2005. Portions IBM Corp. 2005. 1 Your ThinkPad Z60t Series computer at a glance Front view Rear view Your ThinkPad at a glance 2 Your ThinkPad Z60m Series computer at a glance Your ThinkPad at a glance Front view Rear view ThinkPad Z60t Series Features Features 4 ThinkPad Z60m Series Features v Integrated Bluetooth feature (on some models) Features 6 Specifications Size 14-inch model (Z60t) v Chapter 1. Overview of your new ThinkPad computer 7 Caring for your ThinkPad computer Caring for your ThinkPad computer 8 Chapter 1. Overview of your new ThinkPad computer 9 Caring for your ThinkPad computer 10 Chapter 1. Overview of your new ThinkPad computer Caring for your ThinkPad computer 12 Chapter 2. Solving computer problems Lenovo 2005. Portions IBM Corp. 2005. 13 Diagnosing problems Troubleshooting Error messages 0175: Bad CRC1, stop POST task Solving computer problems Message Solution 0177: Bad SVP data, stop POST task. Chapter 2. Solving computer problems 15 Have the computer serviced. Solving computer problems 16 Message Solution 0271: Date and time error Chapter 2. Solving computer problems 17 The WAN card is not supported on this computer. Remove it. Have the computer serviced. 02F7: Fail-safe timer NMI failed Message Solution 1810: Hard disk partition layout error Solving computer problems 18 Message Solution Operating system not found. Chapter 2. Solving computer problems 19 Errors without messages A password problem Problem: I forgot my password. Solving computer problems 20 Chapter 2. Solving computer problems 21 A power switch problem Keyboard problems computer does not work. Use the numeric keypad on the external keyboard. UltraNav problems Solving computer problems 22 Chapter 2. Solving computer problems 23 Standby or hibernation problems Solving computer problems 24 Solution: Chapter 2. Solving computer problems 25 Computer screen problems Solving computer problems 26 Battery problems Chapter 2. Solving computer problems 27 Hard disk drive problems Solving computer problems 28 A startup problem Problem: The Microsoft Chapter 2. Solving computer problems 29 Fingerprint authentication problems Other problems To turn off the computer, press and hold the power switch for 4 seconds or more. Solving computer problems 30 Chapter 2. Solving computer problems 31 Solving computer problems 32 Make sure that the problem is not being caused by the application. Chapter 2. Solving computer problems 33 Starting BIOS Setup Utility Recovering pre-installed software Starting BIOS Setup Utility 34 Upgrading the hard disk drive Chapter 2. Solving computer problems 35 Recovering pre-installed software Upgrading the hard disk drive 36 Page Upgrading the hard disk drive 38 Page Replacing the battery Upgrading the hard disk drive 40 Chapter 2. Solving computer problems 41 Replacing the battery 42 Chapter 3. Getting help and service Getting help and service . . . . . . . .44 Getting help on the Web . . . . . . . .44 Lenovo 2005. Portions IBM Corp. 2005. 43 Calling the Customer Support Center . . .44 Getting help around the world . . . . . .46 Getting help and service Getting help on the Web Calling the Customer Support Center Getting help and service 44 Chapter 3. Getting help and service 45 Getting help around the world Getting help and service 46 Appendix A. Wireless related information Wireless interoperability Lenovo 2005. Portions IBM Corp. 2005. 47 Usage environment and your health Authorized Operation Within the United States and Canada 48 Enabling Extended Channel Mode Appendix A. Wireless related information 49 50 Appendix B. Warranty information Lenovo Statement of Limited Warranty Lenovo 2005. Portions IBM Corp. 2005. 51 LSOLW-00 05/2005 Part 1 - General Terms 52 Appendix B. Warranty information 53 54 Part 2 - Country-unique Terms Appendix B. Warranty information 55 56 Appendix B. Warranty information 57 58 Appendix B. Warranty information 59 60 Appendix B. Warranty information 61 62 Appendix B. Warranty information 63 64 Appendix B. Warranty information 65 66 Appendix B. Warranty information 67 68 Part 3 - Warranty Information Appendix B. Warranty information 69 Machine Type Country or Region of Purchase Warranty period Types of Warranty Service 2511 US, Canada, Brazil, Mexico, Japan, and Australia Parts and Labor - 1 year Battery pack - 1 year 70 Machine Type Country or Region of Purchase Warranty period Appendix B. Warranty information 71 5 (German) 72 Appendix B. Warranty information 73 74 Appendix B. Warranty information 75 Guarantee supplement for Mexico 76 Appendix C. Customer Replaceable Units (CRUs) 78 Appendix D. Notices Notices Lenovo 2005. Portions IBM Corp. 2005. 79 Television output notice Electronic emissions notices Federal Communications Commission (FCC) Declaration of Conformity 80 TestedToComply WithFCC Standards FORHOME OR OFFICE USE Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES-003. European Union EMC Directive conformance statement Environmental notices for Japan 82 IBM Lotus Software Offer Appendix D. Notices 83 84 Trademarks 86 Index B C D E 88