TROUBLE SHOOTING

PROBLEMS

The Caller ID display does not show the caller’s information.

No dial tone.

Phone does not work.

Phone does not ring.

Cannot dial.

Speakerphone does not work properly.

Cannot store numbers into memory.

Caller ID does not work.

The Caller ID display gets dim or is blank.

Static noise on line or cannot hear calling party or calling party cannot hear you.

CHECK

The Caller ID unit will not function until you have subscribed the Caller ID service from your local telephone company. Call your local telephone company to have Caller ID service installed on your phone line. Check your phone line connections. Also, fresh batteries MUST be installed. Make sure all your phone line connections are secure and correct.

If it is a private call or a blocked call, the caller’s name and/or phone number will not appear in the display. (You will see time & date of call plus some dashes or the words “UNAVAILABLE” or “PRIVATE CALL”.)

Is any plug disconnected from the modular phone jack? Is any jack improperly wired? Use another phone to test the jack.

Are all cords connected properly? Are all 4 “AA” batteries installed? Make sure they are installed according to the polarity shown.

RINGER switch may be set to OFF?

Slide the switch to HI or LO position.

Check the TONE/PULSE switch setting.

You may only have PULSE service. Set the TONE/ PULSE switch to PULSE position.

No batteries are installed or batteries are weak or installed up-side-down.

Make sure the Caller ID service is active.

Check if the phone is connected to a working wall jack. Check if all line cord connections are correct and secure.

Reset the contrast level of the LCD display. Check if batteries are properly installed.

Check if you have received the first Caller ID record. If you have received the first Caller ID record, your batteries may be weak.

Make sure the handset cords connected properly. Or, replace the COILED HANDSET CORD. Any phone store has these cords in different lengths. After some time the cord may have become overstretched or damaged.

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IB-PH5562-WM-E-010807.pmd

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1/23/2007, 5:08 PM

 

 

 

 

 

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Lenoxx Electronics PH-5562 operating instructions Problems, Check