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Sharp UX-CD600 Dialing and transmission problems, Problems and Solutions, Trouble- shooting

Models: UX-CD600

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Problems and Solutions

Dialing and transmission problems

Problem		Solution

No dial tone when you	•	Make sure the handset cord is connected to the
pick up the handset or		correct jack. See Connecting the handset on page
press the SPEAKER key.		16.

Dialing is not possible.	•	Make sure the power cord is properly plugged into
		a power outlet.
	•	Make sure that the telephone line is properly
		connected to correct jack on the machine and the
		wall jack (see page 17).
	•	Make sure that the machine is set to the correct
		dialing mode for your telephone line. See page 35.

The power is on, but no	•	Make sure that the receiving machine has paper.
transmission takes place.
	•	If the receiving machine is in manual mode with no
		attendant, reception will not be possible.
	•	Check the display for error messages.
	•	Pick up the handset and check for a dial tone.

Nothing is printed at the	•	Make sure that the document for transmission is
receiving end.		placed face down in the feeder.

A distorted image is	•	Noise on the telephone line may cause distortion.
received at the other end.		Try sending the document again.
	•	Make a copy of the document on your machine. If
		the copy is also distorted, your machine may need
		service.

10. Trouble- shooting

125

Image 127

Sharp UX-CD600 operation manual Dialing and transmission problems, Problems and Solutions, Trouble- shooting

Contents

MODEL Design and specifications are subject to change without noticeUX-CD600 CENTERCordless handset IMPORTANT NOTICE Fax machineABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF Introduction Fax machine and general specificationsAutomatic dialing Approx. 36 hours with one full charge at room Cordless handset specificationsHeight 7.1 180 mm not including antenna Approx. 8 hours 480 minutes at room tempBattery Important safety informationHealth care facilities and equipment 3. Using the Answering System Table of Contents1. Installation 2. Using the Cordless Handset5. Receiving Faxes Fax machine A Look at the Operation Panel10 Line 2 key DisplayUP and DOWN arrow keys Line 1 keyLine1 Line2 TEL Machine display1 Antenna 2 Display Cordless handset3 UP and DOWN arrow keys 4 FUNCTION/PAUSE key OFF key Unpacking Checklist 1. InstallationSelecting a location for the machine Setting Up1. Installation Connecting the power cord Connecting the machine’s handsetIf you are connecting two lines Connecting the phone lines1. Installation About the Dial Mode If you are connecting only one lineDo not connect the line cord to the LINE 2 jack Installation1 Attach the paper tray and paper tray extensionAbout condensation 2 Plug the AC adapter into a standard 120 V AC outlet Connecting the cordless handset chargerRaising the base antenna 1 Connect the AC adapter to the cordless handset chargercharger with the dial pad facing forward Installing the battery and charging the cordless handset1. Installation 3 Place the cordless handset in theTalking range Aluminum sash Metal Reinforced concrete1. Installation Entering a name for the cordless handsetYou can enter a name for the cordless handset in the machine 8 Press STOP to exit 7 Press START/MEMORY to store the nameAccessory cordless handsets Connecting a headset1. Installation Loading the Imaging Film Loading the Imaging Film4 Remove the new roll of imaging film from its packaging 1. InstallationDO NOT FORCE IT DOWN INTO THE FEED SLOT Loading Printing PaperLoading Printing Paper GENTLY LOAD PAPER INTO THE PAPER TRAYLEGAL Setting the paper sizePrint contrast setting 1. InstallationSTART/MEMORYFUNCTION Entering Your Name and Fax NumberENTRY MODE STOP4 Enter your fax number by pressing the number keys max. 20 digits 1. InstallationSetting the Date and Time Setting the Date and Time1. Installation Daylight Saving TimePress START/MEMORY Make sure a document is not loaded in the document feeder, and then Setting the Reception ModeSetting the reception mode be answered on the machine’s handset or on one of the cordlessSetting the dial mode Line Settings1. Installation STOP Specifying how the line is selected dialing line setting1. Installation Disabling line 2 line 2 invalid settingNUMBER OF RING VOICE MAIL L1 Voice mail message alert requires subscription to serviceVOICE MAIL L1 or VOICE MAIL L2 Example1. Installation Volume Adjustment - MachineSpeaker Machine handsetMachine ringer Volume Adjustment - Cordless HandsetCordless handset ringer Cordless handset receiver volume1. Installation Making a Phone Call 2. Using the Cordless HandsetReceiving a Phone Call Receiving a Phone Call2. Cordless Handset Putting a Call on Hold Receiving a Fax Using the Cordless HandsetUsing Auto Attendant Mode If calls come in on both lines simultaneouslyUsing Auto Attendant Mode Recording a greeting for Auto Attendant mode2. Cordless Handset record the message Selecting Auto Attendant mode4 When finished, press STOP 3 Press START/MEMORY and speak facing “MIC” on the operation panel to2. Cordless Handset Setting the ring durationStoring and Using Auto-Dial Numbers Storing and Using Auto-Dial NumbersPRIVATE 2. Cordless HandsetSELECT SEARCH COMMON2ABC to select line The number is automatically dialed Dialing an auto-dial numberEditing an auto-dial number If “WHICH LINE?” appears in the display, press 1 to select line 1 or2. Cordless Handset Clearing an auto-dial numberRedial RedialPaging the machine from a cordless handset Using the Intercom Feature2. Cordless Handset Paging a cordless handset from another cordless handset 2. Cordless Handset Paging a cordless handset from the machine cordless handset locatorTransferring Calls and Making Conference Calls Transferring Calls and Making Conference CallsIf nobody answers, press 2. Cordless Handsetto return to the initial caller or OFF to exit REMOTE MODE Changing the reception mode on the machineLocking the cordless handset mode appears in the display2. Cordless Handset Making Phone Calls at the MachineMaking a phone call Putting a call on holdRedial Using an auto-dial numberMaking Phone Calls at the Machine General Message 3. Using the Answering SystemAnswering SystemRecording an Outgoing Message Recording an Outgoing MessageSystem Setting a Passcode for a Personal BoxTo delete or check an outgoing message AnsweringBOX PASSCODE Answering Number of rings in TAD modeOperating the Answering System Activating the answering systemIf the personal box has a passcode, enter the passcode Example Listening to received messages at the machinePress PLAY/HOLD Example for BoxAnswering Erasing received messagesRecording memos 3 When you have finished speaking, press STOPPress 7PQRS to listen to all messages in the box, or Recording phone conversations 2-way recordingListening to messages from a cordless handset 1 Press /FLASHAnswering Deleting all messages from a cordless handsetSystem Setting ICM time Optional Answering System SettingsFax reception on TAD failure Answering OGM only modeSystem CPC Detection System Transfer FunctionProgramming the transfer number Answeringprocedure, and then press HOLD PLAY Recording the transfer messageChecking or erasing the transfer message Turning the Transfer function on and offhanging up during message playback, first enter and to stop AnsweringSystem immediately after a transfer call, enter twice before hanging up ifRemote code number Remote Operations3 If you are accessing the general box, enter your remote code Toll SaverRetrieving your messages 1 Call the machine from a touch-tone telephone. When the generalErase all messages Press 4 While the messages are playing, you can do any of the followingRepeat playback Press Auto Attendant mode Changing the reception modeOther remote operations TAD mode 8 , 1 , andTurning the Transfer function on or off Recording a new outgoing messageChanging the transfer telephone number Answering Recording a new transfer messageRecording a memo OGM only modeMaximum weight Size and weight4. Sending Faxes Transmittable DocumentsFaxes Loading the DocumentOther restrictions SendingResolution settings Adjusting the Resolution and ContrastFaxes Contrast settingsthe desired resolution and contrast settings appear in the display SendingSending a Fax by Normal Dialing Sending a Fax by Normal DialingFaxes Sendingyou used it Storing fax and phone numbers for automatic dialing Sending a Fax by Automatic DialingPress START/MEMORY SendingFaxes DisplaySending a Fax by Automatic Dialing Editing and clearing auto-dial numbersFaxes Using an auto-dial numberSending a Fax by Automatic Dialing SendingSending a fax by Direct Keypad Dialing Sending Automatic redialingRedial Sending a Fax by Automatic DialingError Correction Mode Faxes Sending a Fax From MemoryBroadcasting sending a fax to multiple destinations Sending6 When you are ready to begin transmission, press START/MEMORY Memory transmissionSending If the memory becomes fullFaxes Automatic reception in Auto Attendant and TAD modes Automatic reception in TEL mode on line5. Receiving Faxes Receiving Faxes AutomaticallyFaxes Changing the number of ringsReceiving Faxes Automatically ReceivingAnswering with the machine’s handset Receiving Faxes ManuallyReceiving Receiving a Fax Using the Cordless HandsetAnswering on an extension phone connected to the same line Receiving Faxes ManuallyFax Signal Receive Optional Reception SettingsReceiving Reception RatioFaxes Substitute Reception to Memory Substitute Reception to Memory6. Making Copies 6. Making CopiesMaking Copies Copy Cut-off7. Special Functions Caller ID and Call Waiting ID Requires Subscription to Service7. Special Functions Turning on the Caller ID / Call Waiting ID functionCaller ID and Call Waiting ID Requires Subscription to Service Entering your area code5 Enter the three digits of your area code How Caller ID operatesIf calls come in on both lines simultaneously 7. Special FunctionsHow Call Waiting ID operates Display messages7. Special Functions Viewing the Caller ID listViewing the Caller ID list from the cordless handset To delete calls from the Caller ID listREVIEW CALLS Erasing all calls from the cordless handset’s Caller ID list7. Special Functions Cordless handset displayPolling Requesting a Fax Transmission Polling Requesting a Fax TransmissionPrinting 8. Printing ListsLISTING MODE Example SETUP LISTCaller-ID List Setup ListTelephone Number List Message ListHeadings in Transaction Report Transaction ReportPrinting ListsSelections appear alternately Transaction Report print conditionA report will be printed only when an error DIAL MODE L1Print head 9. Maintenance9. Maintenance Maintenance Scanning glass and rollers9. Maintenance The housingReplacing the Cordless Handset Battery 9. Maintenance Battery disposalWiping the charger contacts MaintenanceProblems and Solutions 10. TroubleshootingLine error Problems and Solutions Dialing and transmission problems10. Trouble- shooting Make sure the operation panel is completely closed Reception and copying problemsTransmittable Documents on page General problems10. Trouble- shooting loaded. See Loading the Imaging Film in ChapterMake sure the telephone line is properly connected Cordless handset problemscorrectly, you should hear a dial tone when you pick The battery may need replacement see pageYou hear noise or 10. Trouble- shootingHANDSET? appears in the display Display messages machine Messages and Signals10. Trouble- shooting the memory becomes full on page accessing the machine using the Common book forproblem so that printing can continue see Substitute Reception to Memory on pagehandset speak toward “MIC” on the operation panel using it to dial and send a fax. Replace the handset orThis appears if you attempt to search for an auto-dial This appears if you forgot to replace the handset afterof the machine, the power of the machine is off, or the Display messages cordless handsetmessages in your voice mail service on line 1. VOICE and accessing the machine from a cordless handsetcordless handset in the charger and let it recharge. If Messages and Signalsmessages using the cordless handset see page TALK key to talk, or your cordless handset is pagingDisplay backlight Audible signalsMessages and Signals Clearing a jammed document Clearing Paper Jams10. Trouble- shooting Clearing Paper Jams Clearing jammed printing paperPart distribution centers Ordering PartsFCC Regulatory Information FCC Regulatory InformationMATERIAL SAFETY DATA SHEET 1/2 S H A R PS H A R P MATERIAL SAFETY DATA SHEET 2/2Receiving Faxes Quick Reference GuideSending Faxes Recording an OGMMaking a phone call Using the Cordless PhoneMaking a phone call using automatic dialing Receiving a fax using the cordless handsetRecepción de mensajes telefax Guía de referencia rápidaTransmisión de mensajes telefax Grabacion de un mensaje de bienvenidaRecibir una llamada Uso del teléfono inalámbricoHacer una llamada Hacer una llamada usando la función de marcación automáticaIndex Page Remote Operation Guide REMOTE OPERATION CARDREMOTE COMMANDS Page SHARP ELECTRONICS CORPORATION END USER LIMITED WARRANTYService After Expiration of Warranty Coverage IMPORTANT SERVICE INFORMATIONIf a Problem Occurs How Warranty Repair Service is ObtainedSHARP ELECTRONICS CORPORATION SHARP CORPORATIONSharp Plaza, Mahwah, New Jersey