Manuals / Sharp / Computer Equipment / All in One Printer

Sharp UX-CD600 operation manual Troubleshooting, Problems and Solutions, Line error

Models: UX-CD600

1 156

Download 156 pages 32.55 Kb

Page 126

Image 126

10. Troubleshooting

Problems and Solutions

If you have any problems with machine or cordless handset, first refer to the following troubleshooting guide. If you cannot solve the problem, call Sharp's Customer Assistance Center at 1-877-794-8675.

Line error

Problem		Solution

LINE ERROR appears in	Try the transaction again. If the error persists, check
the display.	the following:
	•	Check the connection. The cord from the jack on
		the machine to the wall jack should be no longer
		than six feet.
	• Make sure there are no modem devices sharing the
		same telephone line.
	•	Check with the other party to make sure their fax
		machine is functioning properly.
	•	Have your telephone line checked for line noise.
	• Try connecting the machine to a different telephone
		line.
	•	If the problem still occurs, the machine may need
		service.

124

Page 126

Image 126

Sharp UX-CD600 operation manual Troubleshooting, Problems and Solutions, Line error

Contents

CENTER Design and specifications are subject to change without noticeUX-CD600 MODELIMPORTANT NOTICE Fax machine Cordless handsetABOUT THE TELEPHONE CONSUMER PROTECTION ACT OF Fax machine and general specifications IntroductionAutomatic dialing Approx. 8 hours 480 minutes at room temp Cordless handset specificationsHeight 7.1 180 mm not including antenna Approx. 36 hours with one full charge at roomImportant safety information BatteryHealth care facilities and equipment 2. Using the Cordless Handset Table of Contents1. Installation 3. Using the Answering System5. Receiving Faxes A Look at the Operation Panel Fax machineLine 1 key DisplayUP and DOWN arrow keys 10 Line 2 keyMachine display Line1 Line2 TELCordless handset 1 Antenna 2 Display3 UP and DOWN arrow keys 4 FUNCTION/PAUSE key OFF key 1. Installation Unpacking ChecklistSetting Up Selecting a location for the machine1. Installation Connecting the machine’s handset Connecting the power cordConnecting the phone lines If you are connecting two lines1. Installation If you are connecting only one line Do not connect the line cord to the LINE 2 jackAbout the Dial Mode Attach the paper tray and paper tray extension Installation1About condensation 1 Connect the AC adapter to the cordless handset charger Connecting the cordless handset chargerRaising the base antenna 2 Plug the AC adapter into a standard 120 V AC outlet3 Place the cordless handset in the Installing the battery and charging the cordless handset1. Installation charger with the dial pad facing forwardAluminum sash Metal Reinforced concrete Talking rangeEntering a name for the cordless handset 1. InstallationYou can enter a name for the cordless handset in the machine 7 Press START/MEMORY to store the name 8 Press STOP to exitConnecting a headset Accessory cordless handsets1. Installation Loading the Imaging Film Loading the Imaging Film1. Installation 4 Remove the new roll of imaging film from its packagingGENTLY LOAD PAPER INTO THE PAPER TRAY Loading Printing PaperLoading Printing Paper DO NOT FORCE IT DOWN INTO THE FEED SLOT1. Installation Setting the paper sizePrint contrast setting LEGALSTART/MEMORYFUNCTION Entering Your Name and Fax NumberSTOP Display1. Installation 4 Enter your fax number by pressing the number keys max. 20 digitsSetting the Date and Time Setting the Date and TimeDaylight Saving Time 1. InstallationPress START/MEMORY be answered on the machine’s handset or on one of the cordless Setting the Reception ModeSetting the reception mode Make sure a document is not loaded in the document feeder, and thenLine Settings Setting the dial mode1. Installation Specifying how the line is selected dialing line setting STOPDisabling line 2 line 2 invalid setting 1. InstallationNUMBER OF RING Example Voice mail message alert requires subscription to serviceVOICE MAIL L1 or VOICE MAIL L2 VOICE MAIL L1Machine handset Volume Adjustment - MachineSpeaker 1. InstallationVolume Adjustment - Cordless Handset Machine ringerCordless handset receiver volume Cordless handset ringer1. Installation 2. Using the Cordless Handset Making a Phone CallReceiving a Phone Call Receiving a Phone Call2. Cordless Handset If calls come in on both lines simultaneously Receiving a Fax Using the Cordless HandsetUsing Auto Attendant Mode Putting a Call on HoldRecording a greeting for Auto Attendant mode Using Auto Attendant Mode2. Cordless Handset 3 Press START/MEMORY and speak facing “MIC” on the operation panel to Selecting Auto Attendant mode4 When finished, press STOP record the messageSetting the ring duration 2. Cordless HandsetStoring and Using Auto-Dial Numbers Storing and Using Auto-Dial NumbersCOMMON 2. Cordless HandsetSELECT SEARCH PRIVATEIf “WHICH LINE?” appears in the display, press 1 to select line 1 or Dialing an auto-dial numberEditing an auto-dial number 2ABC to select line The number is automatically dialedClearing an auto-dial number 2. Cordless HandsetRedial RedialUsing the Intercom Feature Paging the machine from a cordless handset2. Cordless Handset Paging a cordless handset from another cordless handset Paging a cordless handset from the machine cordless handset locator 2. Cordless HandsetTransferring Calls and Making Conference Calls Transferring Calls and Making Conference Calls2. Cordless Handset If nobody answers, pressto return to the initial caller Press /FLASH Changing the reception mode on the machineLocking the cordless handset until the desired receptionPutting a call on hold Making Phone Calls at the MachineMaking a phone call 2. Cordless HandsetUsing an auto-dial number RedialMaking Phone Calls at the Machine System 3. Using the Answering SystemAnswering General MessageRecording an Outgoing Message Recording an Outgoing MessageAnswering Setting a Passcode for a Personal BoxTo delete or check an outgoing message SystemBOX PASSCODE Number of rings in TAD mode Operating the Answering SystemActivating the answering system AnsweringExample for Box Listening to received messages at the machinePress PLAY/HOLD If the personal box has a passcode, enter the passcode Example3 When you have finished speaking, press STOP Erasing received messagesRecording memos Answering1 Press /FLASH Recording phone conversations 2-way recordingListening to messages from a cordless handset Press 7PQRS to listen to all messages in the box, orDeleting all messages from a cordless handset AnsweringSystem Optional Answering System Settings Setting ICM timeFax reception on TAD failure OGM only mode AnsweringSystem CPC Detection Answering Transfer FunctionProgramming the transfer number SystemTurning the Transfer function on and off Recording the transfer messageChecking or erasing the transfer message procedure, and then press HOLD PLAYimmediately after a transfer call, enter twice before hanging up if AnsweringSystem hanging up during message playback, first enter and to stopRemote Operations Remote code number1 Call the machine from a touch-tone telephone. When the general Toll SaverRetrieving your messages 3 If you are accessing the general box, enter your remote code4 While the messages are playing, you can do any of the following Erase all messages PressRepeat playback Press Answering Other remote operationsChanging the reception mode SystemRecording a new outgoing message Turning the Transfer function on or offChanging the transfer telephone number OGM only mode Recording a new transfer messageRecording a memo AnsweringTransmittable Documents Size and weight4. Sending Faxes Maximum weightSending Loading the DocumentOther restrictions FaxesAdjusting the Resolution and Contrast Resolution settingsSending Contrast settingsthe desired resolution and contrast settings appear in the display FaxesSending a Fax by Normal Dialing Sending a Fax by Normal DialingSending Faxesyou used it Sending a Fax by Automatic Dialing Storing fax and phone numbers for automatic dialingDisplay SendingFaxes Press START/MEMORYEditing and clearing auto-dial numbers Sending a Fax by Automatic DialingSending Using an auto-dial numberSending a Fax by Automatic Dialing FaxesSending a fax by Direct Keypad Dialing Sending a Fax by Automatic Dialing Automatic redialingRedial SendingError Correction Mode Sending Sending a Fax From MemoryBroadcasting sending a fax to multiple destinations FaxesMemory transmission 6 When you are ready to begin transmission, press START/MEMORYIf the memory becomes full SendingFaxes Automatic reception in Auto Attendant and TAD modes 5. Receiving FaxesReceiving Faxes Automatically Automatic reception in TEL mode on lineReceiving Changing the number of ringsReceiving Faxes Automatically FaxesReceiving Faxes Manually Answering with the machine’s handsetReceiving Faxes Manually Receiving a Fax Using the Cordless HandsetAnswering on an extension phone connected to the same line ReceivingOptional Reception Settings Fax Signal ReceiveReception Ratio ReceivingFaxes Substitute Reception to Memory Substitute Reception to Memory6. Making Copies 6. Making CopiesCopy Cut-off Making CopiesTurning on the Caller ID / Call Waiting ID function Caller ID and Call Waiting ID Requires Subscription to Service7. Special Functions 7. Special FunctionsEntering your area code Caller ID and Call Waiting ID Requires Subscription to Service7. Special Functions How Caller ID operatesIf calls come in on both lines simultaneously 5 Enter the three digits of your area codeDisplay messages How Call Waiting ID operatesViewing the Caller ID list 7. Special FunctionsTo delete calls from the Caller ID list Viewing the Caller ID list from the cordless handsetCordless handset display Erasing all calls from the cordless handset’s Caller ID list7. Special Functions REVIEW CALLSPolling Requesting a Fax Transmission Polling Requesting a Fax TransmissionPrinting 8. Printing ListsExample SETUP LIST ListsMessage List Setup ListTelephone Number List Caller-ID ListLists Transaction ReportPrinting Headings in Transaction ReportSelections appear alternately Transaction Report print conditionA report will be printed only when an error DIAL MODE L19. Maintenance Print head9. Maintenance Scanning glass and rollers MaintenanceThe housing 9. MaintenanceReplacing the Cordless Handset Battery Maintenance Battery disposalWiping the charger contacts 9. Maintenance10. Troubleshooting Problems and SolutionsLine error Dialing and transmission problems Problems and Solutions10. Trouble- shooting Reception and copying problems Make sure the operation panel is completely closedloaded. See Loading the Imaging Film in Chapter General problems10. Trouble- shooting Transmittable Documents on pageThe battery may need replacement see page Cordless handset problemscorrectly, you should hear a dial tone when you pick Make sure the telephone line is properly connected10. Trouble- shooting You hear noise orHANDSET? appears in the display Messages and Signals Display messages machine10. Trouble- shooting Reception to Memory on page accessing the machine using the Common book forproblem so that printing can continue see Substitute the memory becomes full on pageThis appears if you forgot to replace the handset after using it to dial and send a fax. Replace the handset orThis appears if you attempt to search for an auto-dial handset speak toward “MIC” on the operation paneland accessing the machine from a cordless handset Display messages cordless handsetmessages in your voice mail service on line 1. VOICE of the machine, the power of the machine is off, or theTALK key to talk, or your cordless handset is paging Messages and Signalsmessages using the cordless handset see page cordless handset in the charger and let it recharge. IfAudible signals Display backlightMessages and Signals Clearing Paper Jams Clearing a jammed document10. Trouble- shooting Clearing jammed printing paper Clearing Paper JamsOrdering Parts Part distribution centersFCC Regulatory Information FCC Regulatory InformationS H A R P MATERIAL SAFETY DATA SHEET 1/2MATERIAL SAFETY DATA SHEET 2/2 S H A R PRecording an OGM Quick Reference GuideSending Faxes Receiving FaxesReceiving a fax using the cordless handset Using the Cordless PhoneMaking a phone call using automatic dialing Making a phone callGrabacion de un mensaje de bienvenida Guía de referencia rápidaTransmisión de mensajes telefax Recepción de mensajes telefaxHacer una llamada usando la función de marcación automática Uso del teléfono inalámbricoHacer una llamada Recibir una llamadaIndex Page REMOTE OPERATION CARD Remote Operation GuideREMOTE COMMANDS Page END USER LIMITED WARRANTY SHARP ELECTRONICS CORPORATIONHow Warranty Repair Service is Obtained IMPORTANT SERVICE INFORMATIONIf a Problem Occurs Service After Expiration of Warranty CoverageSHARP CORPORATION SHARP ELECTRONICS CORPORATIONSharp Plaza, Mahwah, New Jersey