Sharp UX-CD600 Recording a greeting for Auto Attendant mode, Using Auto Attendant Mode

Using Auto Attendant Mode

Auto Attendant mode is used to route callers to specific handsets. The machine will automatically answer all incoming calls without ringing and your recorded greeting will play. After listening to the instructions in your greeting, the caller will press the number of the desired person and only the cordless handset of that person will ring. The caller can also press their Start key to send a fax.

Note: Auto Attendant mode can only respond to one call at a time. If calls are received on both lines at the same time, Auto Attendant mode will only answer the call that comes in first.

Recording a greeting for Auto Attendant mode

Follow the steps below to record a greeting for Auto Attendant mode on the machine. The following is an example:

“Hello. You've reached ______ . Press 1 for Susan, 2 for Bob, 3 for George, 4

for Ann, 5 for Ed, 6 for Mary, 7 for Betty, or 8 for Jim now. To page all phones, press your ‘star’ key. To send a fax, please press your facsimile Start key now. To repeat this message, press 9. Thank you for calling.”

♦The number that is pressed for a person is the number of that person’s cordless handset (the number that is assigned to the cordless handset when it is registered). The machine’s handset is 0, and the cordless

handset that came with the machine is 1. The caller can page all phones by pressing the star (*) key, and can repeat the greeting by pressing 9.

♦If nobody answers after a device is paged, or if Auto Attendant mode is used without recording a greeting, the answering system will answer (TAD mode; see Chapter 3). However, if an outgoing message has not been recorded for TAD mode, the caller will be disconnected.

2. Cordless Handset

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2

Press	MEMO once and		Display:
		once on
	REC/
the machine.			FEB-20	10:30
			AUTO ATTENDANT
Press	once.		FEB-20	10:30
			START: RECORD

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