Troubleshooting 119
Closed capNetworkion problems
Closed caption problems
If the program or video you have selected is not closed captioned, no captions appear on the screen.If text is not available, a black rectangle may appear.
If this happens, turn off the closed caption feature, see “Using closed captions” on page 68.
A closed caption signal may not display correctly under the following circumstances:
vThe recording is dubbed
vThe signal reception is weak
vThe signal reception is
For additional information, see “Using closed captions” on page 68.
No HDMI® CEC operation
The HDMI® CEC feature is available for Toshiba HDMI® CEC compatible devices.
Ensure that HDMI® cables with the (
) Logo are used.
When the connected HDMI® CEC device does not work correctly after you have changed settings of the device, turn off your TV and unplug the power cord, then plug in and turn on again.
If several devices are connected, the HDMI® CEC feature may not operate properly.
Read the instruction manual furnished with the connected HDMI® CEC device.
HDMI® problems
HDMI® cables.
Ensure that HDMI® cables with the (
) Logo are used, see “Connecting an HDMI® or DVI device to the HDMI® input” on page 29.
Legacy HDMI® sources.
Some legacy HDMI® sources may not work properly with the latest HDMI® TV products due to new standard adoption.
Network problems
Cannot connect to the Internet.
Check the modem and its incoming cable/telephone connections, see “Connecting to a home network” on page 35.
Confirm your modem’s operation.
