Toshiba 65L5400UC, 58L5400UC warranty Wireless network problems, MediaShare problems

122 Troubleshooting

WirelessMediaSharenetworkproblemsproblems

Wireless network problems

Check that the router/AP (Access point) power is On.

After starting wireless network setup, confirm that the network is configured properly by performing the network connection test, see “Network Connection Test” on page 108.

Check the router/AP’s connection status.

If the router/AP does not support PBC or WPS, Easy Setup (PBC) will not work even if the push-button is pressed, see “Wireless Setup” on page 101.

If the available router/AP list is not displayed in Easy Setup (PBC) or Assisted Setup, the power of the router/AP may be Off. Check that it is On, and then try restarting the scan for available routers/ APs, see “Easy Setup using PBC (Push button configuration)” on page 102.

Refer to the router/AP’s instruction manual.

MediaShare problems

Incorrect functionality may occur when using a USB HUB connection.

Photo files that were processed and edited using the computer’s application software may not be viewable.

The TV may select one format automatically and play it when contents that support two or more formats are played.

Confirm that the contents of the USB storage device are in formats that are supported by this TV, see “MediaShare (Videos, Music, and Photos)” on page 78.

Copyright protected content stored on the media server may not be

playable on the TV.

Content playback stability may be affected by heavy network traffic.

Content originally recorded on a computer may not play correctly.

Set the media sharing of the media server to the correct settings, according to the media server instruction manual.

Depending on the media server, access may be limited by the MAC address. Set the server according to the media server’s instruction manual.

This TV’s MAC Address can be confirmed in the Network Setup portion of the User Menu, see “MAC Address” on page 108.