Lenoxx Electronics PH568 operating instructions Trouble Shooting, Problems

TROUBLE SHOOTING

PROBLEMS

The Caller ID display does not show the caller’s information.

No dial tone.

Phone does not work.

The line indicator(s) light never go(es) off.

Phone does not ring.

Cannot dial.

Cannot store numbers into memory.

Caller ID does not work.

The Caller ID display gets dim.

Line 2 or conference call cannot work.

CHECK

•The Caller ID unit will not function until you have subscribed to the Caller ID service from your local telephone company. Call your local telephone company to have Caller ID service installed on your phone line.

•Check your phone line connections. Make sure all your phone line connections are secure and connected properly.

•If it is a private call or a blocked call, the caller’s name and/or phone number will not appear in the display. (You will see time & date of call plus some dashes or the words “UNAVAILABLE” or “PRIVATE CALL”.)

•Is any plug disconnected from the modular phone plug?

•Is any jack improperly wired? Use another phone to test the jack.

•Are all cords connected properly?

•Are all 4 “AA” batteries installed? Make sure they are installed according to the polarity shown.

•Unplug the AC adaptor, then plug in and try again.

•Unplug the AC adaptor, then plug it in again.

•RINGER switch may be set to OFF? Slide the switch to HI or LO position.

•Please check if all the 4 size “AA” batteries are installed correctly or the AC adaptor is connected?

•Check the TONE/PULSE setting.

You may only have PULSE service. Set the TONE/ PULSE switch to PULSE position.

•No batteries are installed or batteries are weak or installed up-side-down and the AC adaptor is not connected.

•Please check if all the 4 size “AA” batteries are installed correctly or the AC adaptor is connected?

•Make sure the Caller ID service is active.

•Check if the phone is connected to a working wall jack.

•Check if all line cord connections are correct and secure.

•Reset the contrast level of the LCD display.

•The batteries may be weak.

•Check if the AC adaptor is connected properly.

•Check if the straight line cord you used is the attached 4-wire line cord. When you connect the telephone and a two-line telephone jack, you must use the attached 4-wire line cord.

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7/4/2006, 4:28 PM