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Scanning, copying, and faxing troubleshooting
Scanning was not successful
The software may not be installed properly. Follow the instructions for
“All-In-One is not communicating with the computer” on page 21.
Scanning or using a scanned image with a software
program takes a long time or freezes the computer
Lower the scanning resolution. Scanning resolution is much different than
printing resolution and is generally set much lower. T o change the scan ning
resolution:
1Open the Lexmark All-In-One Center. For help, see page 3.
2From the Scan section, click See More Scan Settings.
3Click Display Advanced Scan Settings.
4From the Scan tab of Advanced Scan Settings, enter a lower scan
resolution.
Edge of the copy does not print
•Make sure the original is properly oriented on the glass. For help,
see page 13.
•Make sure the area you want to copy is not larger than th e printab le
area of the page. Apply the Fit-to-page feature. To apply the
Fit-to-page feature:
1Open the Lexmark All-In-One Center. For help, see page3.
2From the Copy section, click See More Copy Settings.
3From the Reduce/Enlarge section, click the second button, and
then select Fit to page from the corresponding drop-down
menu.
4Copy your document again.