= Supported

 

 

 

 

 

 

 

 

 

X = Not supported

 

 

 

 

Printer model

 

 

 

 

 

 

 

 

 

X463de,X464de,

 

 

 

 

 

 

 

 

 

X466de,

 

Message

Status code

Return string

X264dn, X363dn,

X466dte,

 

X364dn, X364dw

X466dwe

 

Intervention Required -

 

40021

 

Close surface H

 

X

 

X

 

 

Close Surface

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Intervention Required -

40021

 

Close top access

X

 

 

 

Close Cover

 

 

cover

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Intervention Required -

40021

 

Close top access

 

 

X

 

Close Cover and Door

 

 

cover and front

 

 

 

 

 

 

 

 

 

door

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Intervention Required -

40021

 

Close <tray> door

X

X

 

Close Door

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Intervention Required -

40021

 

Close Tray <x> Top

X

X

 

Close Tray <x> Top Cover

 

 

Cover

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Intervention Required -

40021

 

Cover Open, Close

X

X

 

Printer Upper Door Open

 

 

Top Covers, Close

 

 

 

 

 

 

 

 

 

Door, or Insert

 

 

 

 

 

 

 

 

 

Cartridge

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Intervention Required -

40021

 

Insert Print

X

X

 

Insert Print Cartridge

 

 

Cartridge

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Intervention Required -

40021

 

Open Cover

X

X

 

Open Cover

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Intervention Required -

40021

 

Open Rear Door

X

X

 

Open Rear Door

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Intervention Required -

40021

 

30 Invalid Refill

 

 

 

 

 

Invalid Refill

 

 

Change Cartridge

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Intervention Required -

40021

 

31 Defective

X

X

 

Defective Ink Cartridge

 

 

Cartridge CMYK*

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Intervention Required -

40021

 

31 Defective Print

X

X

 

Defective Print Cartridge

 

 

Cartridge

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Intervention Required -

40021

 

31 Missing

X

X

 

Missing Cartridge

 

 

Cartridge CMYK*

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Intervention Required -

40021

 

31 Missing

X

X

 

Missing Printhead

 

 

Printhead

 

 

 

 

* This message contains a subset of letters CMYK, where CMYK denotes Cyan, Magenta, Yellow, and Black cartridges, respectively.

Appendix B: PJL support

54

Page 54
Image 54
Lexmark X364DN/DW manual Close surface H