Troubleshooting
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Troubleshooting
29

Colors on the printout differ from the colors on

the screen

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An ink cartridge may be out of ink or low on ink. Check the
ink level graphic on the Cartridges tab of your printer’s
Control Program or Control Panel.
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Use a different brand of paper. Every paper brand accepts
ink differently and prints with slight color variations.
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Remove any extra devices such as a scanner, and connect
the printer to the parallel or USB port.

Colors on the printout are faded

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Your print cartridge may be low on ink. Check the ink level
graphic on the Cartridges tab of your printer’s Control
Program or Control Panel.
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Clean the print nozzles. For help, see page19.

Characters are missing or unexpected

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Make sure your Lexmark printer is selected as the default
printer.
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Your printer may have two-way communication problems.
For he lp, se e “Printer prints slowly or doesn’t print” on
page 23.
Problems with transparencies, photos, or envelopes

Printer does not feed envelopes or specialty

papers

For help, see page 27.

Glossy photo papers or transparencies stick

together

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Remove each page as it exits the printer and allow it to dry
before stacking.