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32

Note for Macintosh users

If your Macintosh computer locks up
or freezes while printing, you may
need to turn off the printer a nd
computer, and then turn them back
on. When you turn them back on,
the printer driver’s spooler may
attempt to start printing the job that
was in the queue before the
computer locked up. This could
cause your system to lock up again.
To recover from this problem:
1Turn off the printer and the
computer.
2Hold down the Shift key and turn
on the computer.
3Press and hold the Shift key until
you see the Mac OS screen and
the words “Extensions Off”.
4Release the Shift key.
5Locate the Lexmark Z22/Z32
printer icon on your desktop. The
inactive printer spooler has an X
over it.
6Double-click the icon to open the
Lexmark Z22/Z32 dialog box.
7Drag your print jobs to the trash
can.
8Restart the computer to enable
extensions.
Using the World Wide Web
If your computer does not have a
CD-ROM drive, you can download
the printer software from the World
Wide Web at www.lexmark.com.
For Windows:
1From Le xmar k’s Web site, select
the appropriate driver for your
operating system.
2Select Save to Disk.
3Select a location on your har d
disk drive.
4Double-click the executable
(.exe) file to open it.
The Win Self-Extractor window
opens.
5Follow the set of instructions on
your screen.
For Macintosh:
Before you begin, make sure
Stuffit Expander is loaded on
your system.
1From Lexmark’s Web site, select
the appropriate driver for your
operating system.
2Double-click the binhex (.hqx)
file to open it.
3Follow the instructions on your
screen.
Using diskettes(Windows only)
If your computer does not have a
CD-ROM drive, you can create driver
diskettes using a friend’s computer
or a computer at your Lexmark
dealer that has a CD-ROM drive.
You will need at least three blank
3.5 inch diskettes.
To create diskettes of the printer
software:
1Insert the software CD into the
CD-ROM drive.
If the CD does not run
automatically:
aFrom the Start menu, select
Run.
bIn the command-line text
box, type the letter of your
CD-ROM drive, followed by
:\setup (for example,
d:\setup), and then click
OK.
2When the Lexmark Z22/Z32
software installation screen
appears, select Tools.
3Select Create Diskettes.
4Follow the instructions on the
screen.
To install the printer softwa re from
diskettes:
1Start Windows.
2Insert Setup Disk 1 into your disk
drive.
3From the Start menu, select
Run.
4In the command-line text box,
type the letter of your disk drive,
followed by :\setup (for
example, a:\setup), and then
click OK.
5When prompted by the printer
software, insert the appropriate
disks into your disk drive and
click OK.
6Follow the instructions on the
screen.

Ordering diskettes

If you are using Windows, but your
computer does not have a CD-ROM
drive, and you do not have access to
either the World Wide Web or a
computer with a CD-ROM drive, you
can order diskettes from our
Customer Support Center for a fee.
Refer to the printer registration
information for the telephone
number in your country.