Troubleshooting
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Troubleshooting
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Note:
If you are printing photos or your document
contains graphics, it may take longer to print tha n
regular text.
Printer is plugged in but doesn’t print, or you get a Printer Offline message
Make sure:
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The printer is turned On and the paper is loaded correctly.
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The parallel or USB cable is completely plugged into the
printer
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The printer is set as the default printer.
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For Windows, the print job is not being held or paused in the
print queue.
To check the printer status in Windows:
1From the Printers folder, double-click the Lexmark
Z22/Z32 icon.
2Click the Printer menu and make sure no check
mark appears next to the Pause Printing option.
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For Macintosh, the print job is not being held.
To check the job status in Macintosh:
1From the desktop, double-click the Lexmark
Z22/Z32 icon.
2From the menu bar, choose Printing.
3Choose Start Print Queue.
Print a test page. If the test page prints, the printer is
functioning properly. Check your application.
Test page does not print
Make sure:
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Your print cartridges are properly installed. For help, see
page 17.
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The printer is set as the default printer.