Troubleshooting, No image appears | LG Electronics 24MP55HQP

ENGLISH

24TROUBLESHOOTING

TROUBLESHOOTING

Check the following before calling for service.

No image appears

Is the power cord of the display	yy Check and see if the power cord is connected properly to the power
connected?	outlet.
	outlet.
Is the power indicator light on?	yy Press the Power button.
Is the power on and the power	yy Adjust the brightness and the contrast.
indicator White?
Is the power indicator flickering?	yy If the display is in power saving mode, try moving the mouse or
	pressing any key on the keyboard to bring up the screen.
	yy Try to turn on the PC.
Do you see an "OUT OF RANGE"	yy This message appears when the signal from the PC (video card) is
message on the screen?	out of horizontal or vertical frequency range of the display. See the

	'Specifications' section of this manual and configure your display
	again.
Do you see a "NO SIGNAL"	yy When the monitor is on "No-Signal" in 5 minutes, the monitor goes to
message on the screen?	DPM mode.
	DPM mode.

Do you see a "OSD LOCKED" message on the screen?

Do you see “OSD LOCKED” when	yy You can secure the current control settings, so that they cannot be
you push MENU button?	inadvertently changed. You can unlock the OSD controls at any time

	by pushing the MENU button for several seconds: the message “OSD
	UNLOCKED” will appear.

Display image is incorrect

	Display Position is incorrect.	yy Press the AUTO button to automatically adjust your display image to
		the ideal setting.
	On the screen background, vertical yy Press the AUTO button to automatically adjust your display image to
	bars or stripes are visible.	the ideal setting.
		the ideal setting.
	Any horizontal noise appearing in	yy Press the AUTO button to automatically adjust your display image to
	any image or characters are not	the ideal setting.
	clearly portrayed.	the ideal setting.
	clearly portrayed.	yy Check Control Panel ► Display ► Settings and adjust the display

		to the recommended resolution or adjust the display image to the ideal
		setting. Set the color setting higher than 24 bits (true color).

Image 24

LG Electronics 24MP55HQP owner manual Troubleshooting, No image appears, Do you see a OSD Locked message on the screen?

Contents

IPS LED Monitor Contents Power Cord AC-DC Adapter Depending on the country Assembling and PreparingUnpacking SUB Cable Hdmi Cable Card Parts and buttons Moving and Lifting the Monitor Setting up the Monitor set Attaching the Stand BaseStand Body Stand Base Detaching the Stand Base Pull out the Stand Body and Stand Base from the monitor set Using the cable holder Mounting on a tableCable holder Front Rear Mounting on a wall ModelVesa a x B Standard screw Using the Monitor SET Connecting to a PCHdmi connection SUB connection Connecting to AV Devices YySelf Image Setting FunctionYy‘AUTO’ Function Customizing Settings Monitor set ButtonsExit Customizing Settings Menu SettingsHdmi Picture Menu Next Menu Picture Description Sharpness Color Menu Next Menu Color Description GammaColor Temp Custom Hue Display AudioNoise and clear or sharpen the image of characters Set will automatically switch to standby mode Others Reader Setting FUNC. Setting Off Disables Super Energy SavingSuper Energy Saving High Picture Mode Picture Mode Description CustomVivid RESOLUTION+ SuperOff Middle Dual Display Dual WEB Troubleshooting No image appearsDo you see a OSD Locked message on the screen? Display image is incorrect Settings 1080PScreen is flickering Specifications 22MP55HQ 23MP55HQ 24MP55HQ 27MP55HQ Preset Modes Resolution 22MP55HQ,23MP55HQ,24MP55HQ,27MP55HQ Indicator Proper posture for using the Monitor set Proper Posture Declaration of Conformity