APPENDIX
114
APPENDIX

TROUBLESHOOTING

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The remote control
does not work
Power is suddenly
turned off
ACheck to see if there is any object between the TV and the remote control causing
an obstruction. Ensure you are pointing the remote control directly at the TV.
AEnsure that the batteries are installed with correct polarity (+ to +, - to -).
AEnsure that the correct remote operating mode is set : TV, STB etc.
AInstall new batteries.
AIs the sleep timer set?
ACheck the power control settings. Has the Power supply been interrupted.
AIs Auto sleep activated on this station?
No picture & No sound
No or poor colour
or poor picture
Poor reception on
some channels
Lines or streaks
in pictures
No picture
when connecting HDMI
Horizontal/vertical bars
or picture shaking
Picture appears slowly
after switching on
ACheck whether the TV is switched on.
ATry another channel. The problem may be with the broadcast.
AIs the power cord inserted correctly into the mains?
ACheck your antenna direction and/or location.
ATest the mains outlet by plugging another TV into the same outlet.
AThis is normal, the image is muted during the TV startup process. Please contact
your service centre, if the picture has not appeared after five minutes.
AAdjust Colour in menu option.
AAllow a sufficient distance between the TV and the VCR.
ATry another channel. The problem may be with the broadcast.
AAre the video cables installed properly?
AActivate any function to restore the brightness of the picture.
ACheck for local interference such as an electrical appliance or power tool.
AStation or cable channel experiencing problems, tune to another station.
AStation signal is weak, reposition the antenna to receive weaker stations.
ACheck for sources of possible interference.
ACheck antenna (Change the position of the antenna).
ACheck HDMI cable over version 1.3.
If the HDMI cables don’t support HDMI version 1.3, it can cause flickers or no
screen display. In this case use the latest cables that support HDMI version 1.3.
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