Troubleshooting

Message

Possible causes

Possible Corrective Measures

 

 

 

 

Dialing error New

New network not authorised.

Calls not

SIM card inserted

Check for new restrictions.

available

Prepaid Charge

Contact Service Provider or reset limit

 

limit reached

with PIN 2.

 

 

 

 

On/Off key pressed

Press the On/Off key down for at least

Phone cannot

long enough

two seconds.

be switched

Battery is not

Keep charger attached for a longer time

on

charged Battery

Clean the contacts.

 

contacts are dirty

Take out the battery and insert again.

 

Battery is not

Charge battery.

 

charged.

Make sure phone is charging under

 

 

 

Outside

normal temperatures.

 

Temperature is too

Check the charger and connection to the

 

hot or cold

 

phone. Check the battery contacts and

 

 

Charging error

Contact problem

clean them if necessary.

 

No voltage

Plug into a different socket.

 

Charger defective

If the charger does not warm up, replace

 

Wrong charger

it.

 

 

 

Battery defective

Only use original LG accessories. Replace

 

 

battery.

 

 

 

Number not

The Fixed Dial

 

Number function

Check call settings.

permitted

is on.

 

 

 

 

 

 

Impossible to

 

Delete some existing messages in the

receive/ send

Memory Full

phone.

SMS & Picture

 

 

 

 

 

 

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Image 94
LG Electronics C660R manual Troubleshooting