ASSISTANCE
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• If you ever have a problem, it becomes our problem the first time you call.
No runaround, no hassles. If your issue can’t be resolved during the course of your
first call, we’ll get back to you with an answer.
• You can get a free wireless device every 2 years with New Every Two®.
Sign up for and maintain 2 years of service on a plan of at least $34.99 and
qualify for a free wireless device worth up to $50 or $100, depending on the
monthly access of your plan. Or apply your New Every Two credit toward the
purchase of a more expensive wireless device with a 2-year renewal.
• You’ll receive free Back-Up Protection so you never have to worry about
losing your wireless device contact list.
As a My Account member, Back-Up Protection will let you automatically retain
a copy of your saved wireless device numbers to a secure website, so they’re
always available if you lose or upgrade your wireless device.
• You can get a new wireless device every year with Annual Upgrade.
Sign up for a 2-year agreement on a Calling Plan of at least $49.99 and you can
purchase a new wireless device at its promotional price through My Account every
year with a 2-year renewal (upgrade fee applies).
• If you’re using more minutes than your Calling Plan includes, we’ll let you
know with Minute Check.
Minute Check will periodically notify you through My Account if you’re
exceeding your plan allowance and let you know of other Calling Plan
options that may save you money.
See verizonwireless.com/myaccountfor details. Back-Up Protection, Annual Upgrade and Minute Check are
available for accounts with up to 10 lines that are enrolled in My Account.