ASSISTANCE
pg 16
How to sign up for New Every Two
If you maintain service on a Calling Plan of $34.99 or higher and fulfill your 2-year
term, you will qualify for a free wireless device. If your Calling Plan monthly access is
$79.99 or higher for the entire 3 months prior to completing your New Every Two
wireless deviceupgrade, you will get up to $100 toward the purchase of that
wireless device. If your Calling Plan monthly access was between $34.99 and $79.99
at any time during the 3 months prior to completing your New Every Two wireless
deviceupgrade, you will get up to $50 toward the purchase of that wireless device.
When completing your New Every Two upgrade, you will need to renew your
agreement for another 2 years on a Calling Plan with a monthly access of $34.99 or
higher. Upgrading your wireless deviceat a discounted price, including exercising
your Annual Upgrade option, will re-start your eligibility for New Every Two.
See the More Information section in the back of this guide for additional conditions.
Address or account changes
It’s important that we have your most current information so we’re able to reach
you for any reason. There are 3 ways to update your information:
• Online — Go to verizonwireless.com/contactus and follow these instructions:
1.Select the appropriate choice from the drop-down menu in the
Send an Emailsection.
2.Fill out the online form.
3. Select Topicand Subtopic from the drop-down menu.
4.Hit Send to submit email.
• U.S. Mail — Use the change-of-address form on the back of your bill.
• Telephone — Call Customer Service at 1-800-922-0204 from any phone
(toll-free in the U.S.) or *611 and SEND from your wireless device (airtime-free).