Part 10 TROUBLESHOOTING GUIDE

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

1.Problem:My Dryer Won ’t Start

 

Question

 

What to Do

 

 

 

 

 

• Is the dryer plugged in?

 

Confirm that the dryer’s plug is securely and completely pushed into the laundry

 

 

 

room’s power outlet

 

 

 

 

 

• Is the fuse blown, or is the circuit

 

Check your home’s or laundry room’s fuse box/circuit breaker box and replace the

 

breaker tripped?

 

fuse or reset the circuit breaker. (IMPORTANT: electric dryers generally use two

 

 

 

fuses or breakers.)

 

 

 

 

 

2.Problem:My Dryer Doesn ’t Heat

 

 

 

 

 

Question

 

What to Do

 

 

 

 

 

• Is the fuse blown, or is the circuit

 

If the fuse is blown or the circuit breaker tripped, the dryer might tumble but not

 

breaker tripped?

 

heat. Check your home’s or laundry room’s fuse box / circuit breaker box and

 

 

 

replace the fuse or reset the circuit breaker. (IMPORTANT: electric dryers generally

 

 

 

use two fuses or breakers.)

 

 

 

 

 

• Is the gas supply or service

 

Confirm that the house gas shutoff and the dryer gas shutoff are both fully open.

 

blocked or off?

 

 

 

 

 

 

 

 

3.Problem:There are Greasy Spots on My Clothes

 

 

 

 

Question

 

What to Do

 

 

 

 

 

• Did you follow the instructions on

 

Confirm and follow the instructions provided with your fabric softener product.

 

your fabric softener product?

 

 

 

 

 

 

 

 

 

• Are you drying clean and dirty

 

Make sure to use your dryer to dry only clean items, because dirty items can soil

 

 

clean clothes placed in the same load or later placed in the dryer drum.

 

clothes together?

 

 

 

 

 

 

 

 

 

• Were your clothes entirely clean?

 

Stains on dried clothes are actually stains that weren’t cleansed during the washing

 

 

 

process. Please review and confirm that you are following your washing

 

 

 

instructions and that the clothes are being completely cleaned.

 

 

 

 

4. Problem: My Dryer Displayed Error

 

 

 

 

Question

 

What to Do

 

 

 

 

 

tE1

 

It is displayed when thermistor is not disconnected. In this case, thermistor should

 

 

be replaced and call a service center.

 

 

 

 

 

tE2

 

It is displayed when thermistor is short. In this case, thermistor should be replaced

 

 

and call a service center.

 

 

 

 

 

 

 

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