Trouble Shooting

This chapter lists some problems that you might encounter while using your phone. Some problems require that you call your service provider, but most of problems you encounter are easy to correct yourself.

Message

Possible causes

Possible Corrective measures

 

There is no SIM card in the

Make sure that the SIM card is correctly

SIM error

phone or you may have

inserted.

 

inserted it incorrectly.

 

 

 

 

 

No connection

Signal weak

Move higher to a window or open

space. Check service provider coverage

to the network

Outside GSM network

map.

 

 

 

 

 

 

When you want to change

 

Codes do not

a security code you have to

 

confirm the new code by

Contact your Service Provider.

match

entering it again. The two

 

 

codes that you have entered

 

 

do not match.

 

 

 

 

Function

Not supported by Service

 

Provider or registration

Contact your Service Provider.

cannot be set

required

 

 

 

 

 

 

Calls not

Dialling error

New network not authorised. Check

New SIM card inserted Charge

for new restrictions. Contact Service

available

limit reached

Provider or reset limit with PIN 2.

 

 

 

 

 

On/Off key pressed too briefly

Press On/Off key for at least two

Phone cannot

 

seconds.

Battery empty

Charge battery. Check charging

be switched on

 

indicator in the display.

 

 

 

Battery contacts dirty

Clean contacts.

 

 

 

106 LG GT505 User Guide

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LG Electronics GT505 manual Trouble Shooting, Message Possible causes