Trouble Shooting

This chapter lists some problems you might encounter while using your phone. Some problems require you to call your service provider, but most are easy for you to correct yourself.

Possible

MessagePossible Solutions

causes

SIM error

There is no SIM card in the phone or it is inserted incorrectly.

Make sure the SIM card is correctly inserted.

No network

Signal weak

Move towards a window or into an

Outside GSM

open area. Check the service provider

connection

network area

coverage map.

 

 

 

 

 

To change a

 

Codes do not

security code,

 

you will need to

Contact your Service Provider.

match

confirm the new

 

 

code by entering

 

 

it again.

 

 

 

 

Function

Not supported by

 

Service Provider,

 

cannot be

Contact your Service Provider.

or registration

set

 

required

 

 

 

 

 

 

 

Dialling error

New network not authorised. Check for

Calls not

New SIM card

new restrictions. Contact Service Provider

available

inserted Charge

or reset limit with PIN 2.

 

limit reached

 

 

 

 

 

102 LG GW620 User Guide

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LG Electronics GW620 manual Trouble Shooting, Possible MessagePossible Solutions Causes