LG Electronics HT762TZW manual Troubleshooting, Problem Cause Correction

HT762TZW-A0_DCANLLK_canENG 2/21/08 8:51 PM Page 22

Troubleshooting

PROBLEM

CAUSE

CORRECTION

No power	The power cord is disconnected.	Plug the power cord into the wall outlet securely.
No picture	The TV is not set to receive the DVD signal.	Select the appropriate video input mode on the TV so the pic-
		ture from the DVD Receiver appears on the TV screen.
	The video cables are not connected securely.	Connect the video cables securely to both the TV and DVD
		Receiver.
There is little or no sound	Equipment connected via the audio cable is not set to	Select the correct input mode of the audio receiver so you can
	receive DVD signal output.	hear the sound from the DVD receiver.
	The audio cables are not connected to the speakers or	Connect the audio cables into the connection terminals cor-
	receiver securely.	rectly.
	The audio cables are damaged.	Replace with a new audio cable.
The DVD picture quality is poor	The disc is dirty.	Clean the disc using a soft cloth with outward strokes.
A DVD/CD will not play	No disc is inserted.	Insert a disc
	An unplayable disc is inserted.	Insert a playable disc (check the disc type, colour system
		and regional code).
	The disc is inserted upside down.	Place the disc with the label or printed side facing
		upwards.
	The menu is open on screen.	Press SETUP to close the menu screen.
	There is a parental lock which prevents the playback of DVDs	Enter your password or change the rating level.
	with a certain rating.
Humming noise heard while a	The disc is dirty.	Clean the disc using a soft cloth with outward strokes.
DVD or CD is playing	The DVD receiver is located too close to the TV, causing feed-	Move DVD receiver and audio components further away from
	back.	your TV.
Radio stations can’t be tuned in	The antenna is positioned or connected poorly.	Check the antenna connection and adjust its position.
properly		Attach an external aerial if necessary.
	The signal strength of the radio station is too weak.	Tune to the station manually.
	No stations have been preset or preset stations have	Preset some radio stations, see page 18 for details.
	been.cleared(when tuning by scanning preset channels).
The remote control doesn’t	The remote is not pointed directly at the DVD receiver.	Point the remote directly at the unit.
work well / at all	The remote is too far from the DVD receiver.	Use the remote within 23 feet (7m) of the DVD receiver.
	There is an obstacle in the path between the remote control	Remove the obstacle.
	and the unit.
	The batteries in the remote control are flat.	Replace the batteries with new ones.

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