TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
You can often correct operating problems yourself. If your microwave oven fails to work properly, locate the operating problem in the list below and try the solutions listed for each problem.
If the microwave oven still does not work properly, contact the nearest LG Authorized Service Center. LG Authorized Service Centers are fully equipped to handle your service requirements.
Problem | Possible Causes |
|
|
Oven does not start | • Is the power cord plugged in? |
| • Is the door closed? |
| • Is the cooking time set? |
|
|
Arcing or Sparking | • Are you using approved cookware? |
| • Is the oven empty? |
|
|
Incorrect time of day | • Have you tried to reset the time of day? |
|
|
Unevenly Cooked Foods | • Are you using approved cookware? |
| • Is the glass turntable in the oven? |
| • Did you turn or stir the food while it was cooking? |
| • Were the foods completely defrosted? |
| • Was the time/cooking power level correct? |
|
|
Overcooked Foods | • Was the time/cooking power level correct? |
|
|
Undercooked Foods | • Are you using approved cookware? |
| • Were the foods completely defrosted? |
| • Was the time/cooking power level correct? |
| • Are the ventilation ports clear? |
|
|
Improper Defrosting | • Are you using approved cookware? |
| • Was the time/cooking power level correct? |
| • Did you turn or stir the food during the defrosting cycle? |
|
|
FEDERAL COMMUNICATIONS COMMISSION
RADIO FREQUENCY INTERFERENCE STATEMENT
WARNING:
This equipment generates and uses ISM frequency | • Reorient the receiving antenna of the radio or | |
energy and if not installed and used properly, that is in | television. | |
strict accordance with the manufacturer’s instructions, | • Relocate the microwave oven with respect to the | |
may cause interference to radio and television | receiver. | |
reception. It has been type tested and found to | • Move the microwave oven away from the receiver. | |
comply with limits for ISM Equipment pursuant to part | ||
• Plug the microwave oven into a different outlet so | ||
18 of FCC Rules, which are designed to provide | ||
that the microwave oven and the receiver are on | ||
reasonable protection against such interference in a | ||
different branch circuits. | ||
residential installation. | ||
The manufacturer is not responsible for any radio or | ||
However, there is no guarantee that interference will | ||
TV interference caused by unauthorized | ||
not occur in a particular installation. If this equipment | ||
modification to this microwave oven. It is the | ||
does cause interference to radio or television | ||
responsibility of the user to correct such interference. | ||
reception, which can be determined by turning the | ||
| ||
equipment off and on, the user is encouraged to try to |
| |
correct the interference by one or more of the |
| |
following: |
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